Experience

Dynamic Freelancer

• United Arab Emirates
• Human Resources Services
• 1 - 100 Employee

• Assistant Manager - Freelancing Platform

  • Sep 2021 - Present

• Account Manager - Dynamic Freelancer

  • Apr 2021 - Sep 2021



FreelancerVisa.com

• United Arab Emirates
• Legal Services
• 1 - 100 Employee

• Assistant Manager - Freelancing Platform

  • Sep 2021 - Present



FitRepublik

• United Arab Emirates
• Wellness and Fitness Services
• 1 - 100 Employee

• Sales & Customer Retention Officer

  • Oct 2019 - Jan 2021

  • Identifying qualified prospects through cold calling, networking, member’s referral, and other marketing tools • Cultivating solid relationships with members to ensure a continuous flow of sales revenue • Point of contact in any retention inquires, issues and complaints ( e.g sales and accounts issue) • Assisting walk-ins, face to face interaction to introduce and discuss the fitness activities and membership options • Assess their current fitness status and to suggest and help them in achieving their fitness goals • To make sure an accurate pipeline and to follow up using all CRM tools (Freshsales, Freshchat, QP) • Maintaining an accurate record of daily and potential sales to report to management • Analyzing sales metrics to check whether current sales strategies are effective mostly for retention • Managing of all CRM database including members like around 3,000 profiles and prospects accounts



HMDMG Investments LLC

• United Arab Emirates
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Sales & BD Manager

  • Mar 2019 - Oct 2019

  • Developing growth strategies and plans by providing day to day technical management and process guidance on development activities • Leading the BD, Sales & Marketing team, planning and overseeing new initiatives • Contacting potential clients to establish rapport and arrange meetings • Managing and retaining relationships with existing clients • Handling and monitoring social media accounts and web content • Working hand in hand with HR & Admin department for employee engagement activities • Writing proposal and report for new and existing business



ECA

• United States
• Business Consulting and Services
• 100 - 200 Employee

• Senior Executive Recruiter

  • Mar 2018 - Mar 2019



Harte Hanks

• United States
• Advertising Services
• 700 & Above Employee

• Call Center Supervisor / Subject Matter Expert

  • Nov 2015 - Jan 2018

  Oversee a team of personnel focused on technical issues, including software development and product releases tasks. In addition to hiring and training staff and delegating work assignments, We may also collaborate with colleagues to identify and repair technical issues. We often evaluate our team's work processes and best practices and implement changes to streamline operations. Leads are needed in a variety of office environments, including technology consulting providers and television service providers.

• Cyber Triage Support (Tier 3 Multi-skilled SAMSUNG Technical Support)

  • Mar 2015 - Nov 2015

• Executive Customer Relation (Tier 3 SAMSUNG Outbound Support)

  • Oct 2014 - Feb 2015

• Level 1 Support

  • Jan 2014 - Oct 2014