Experience

eHealth Technologies

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Outpatient Specialist

  • Nov 2020 - Present



University of Rochester Medical Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Environmental services

  • Jul 2019 - Nov 2020



Maximus

• United States
• Government Administration
• 700 & Above Employee

• Consumer Service Specialist III

  • Sep 2016 - Feb 2018

  Ansering inbound calls from consumers inquiring about health coverage and processing their request. Followed standards, policies, procedures, protocol, and Health Insurance Portability and Accountability Act (HIPPA) Processed new application, special enrollment request, disenrollment request, and process changes and updates. Ansering inbound calls from consumers inquiring about health coverage and processing their request. Followed standards, policies, procedures, protocol, and Health Insurance Portability and Accountability Act (HIPPA) Processed new application, special enrollment request, disenrollment request, and process changes and updates.



TGI Fridays

• United States
• Restaurants
• 700 & Above Employee

• Server Team Lead

  • Mar 2015 - Jul 2017

  As a teamlead I would oversee the front house if manage need to do paperwork, inventory, and or help the kitchen. Checked to ensure the team did their nightly duties before clocking out. I met goals set by corporate monthly. Trained new employees at another location. As a teamlead I would oversee the front house if manage need to do paperwork, inventory, and or help the kitchen. Checked to ensure the team did their nightly duties before clocking out. I met goals set by corporate monthly. Trained new employees at another location.



Sutherland Global Services

• Rochester, New York Area

• Inside Sales Representative

  • Sep 2012 - Feb 2014

  Assisted Buyer and sellers with updates to their accounts. Assisted buyers with purchasing tickets. Maintained all metrics required by the client. Answered 60-80 inbound calls a day Assisted Buyer and sellers with updates to their accounts. Assisted buyers with purchasing tickets. Maintained all metrics required by the client. Answered 60-80 inbound calls a day