Mary Grace Santos

Customer Service Executive at Chabros International Group
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Contact Information
us****@****om
(386) 825-5501
Location
United Arab Emirates, AE
Languages
  • English Professional working proficiency
  • Tagalog Native or bilingual proficiency

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Experience

    • United Arab Emirates
    • Construction
    • 100 - 200 Employee
    • Customer Service Executive
      • Jan 2016 - Present

    • Executive Secretary
      • Mar 2015 - Jan 2016

       Attend Calls and Inquiries of Clients.  Assistant to the General Manager  Assistant to the Marketing Manager  Receives and Arranged Meetings Accounting In-Charge  Attend Calls and Inquiries of Clients.  Assistant to the General Manager  Assistant to the Marketing Manager  Receives and Arranged Meetings Accounting In-Charge

    • United Arab Emirates
    • Education Administration Programs
    • 1 - 100 Employee
    • Administrative Assistant
      • Aug 2013 - Feb 2015

      - Attend Calls and Course Inquiries of Clients and Students and transfer call to the designated person in charge. - Prepare Daily Collection Reports and Daily Transaction Reports. - Prepare Monthly Reports required by the Head Office. - Compute the Salary Timings of Employees - Daily Cash Collection and Cheque , Preparing for Daily Cash Deposit & Cheque Deposit, Check the information of each Received Cheque, Credit Cards, Cheque Replacement , Bounced Cheque and Filling all the Records and Report to the Main Office - Ministry & Institute Certificates Requisition - Coordinate to the students and trainers for any changes concerning all policies that may effect on the schedules and terms. - Preparation of materials needed by the students and trainers. - Make the master roll of all the Students - Preparation for seminars needed to attend by students & trainers. Show less

  • Enzo Studio LLC
    • United Arab Emirates
    • Administrative Assistant cum Stock Inventory Clerk
      • May 2010 - Jun 2013

      -Keeping a well maintained record of all items that enter or leave from the office to the store. -Transcribes formats,inputs,edits,retrieves,copies and transmits correspondence,documents,data and graphics. -Ensures the administrative office,reception area,are kept clean and organize. -Closely monitoring of timings of all shops personnel. -Replace shop manager in his/her 1 hour break (taking care of shop) -Responsible for providing administrative and clerical services in order to ensure effective and efficient administrative operations. -Files all correspondence. -Greet and assist visitors in a courteous manner -Provides information as a general nature. -Perform other related duties as required. -Answer inquiries and request of shop personnel. -Maintain stationery and and pantry supplies. -Assists new employees for the requirements in visa processing and submits to the PRO corresponding documents and keeping the record. -Assist accounting department in filing and monitoring of daily sales report/monthly report. -Monitoring of stock levels and requesting new stock from the warehouse. -In charge of organization and follow up with the warehouse deliveries. -Encoding/double checking of PURCHASES in the system. -Monitoring and verifying stocks transfer from head office to different branch. -Check barcodes,labels, and pricing of the stocks. -Inventories (assisting operation manager) Show less

  • Philippine National Bank
    • San Francisco Agusan Del Sur
    • New Accounts
      • Mar 2009 - Jun 2009

      -Opening of new accounts of the bank. -Responsible in the preparation of various reports -Attends to client queries and complaints and ensure their resolution to the extent possible. -Promotes the stable images of the of the bank by maintaining a mature and professional attitude. -Provides assistance to clients and prospective clients. -Meet,greet and assists visitors and direct them to the right person. -Opening of new accounts of the bank. -Responsible in the preparation of various reports -Attends to client queries and complaints and ensure their resolution to the extent possible. -Promotes the stable images of the of the bank by maintaining a mature and professional attitude. -Provides assistance to clients and prospective clients. -Meet,greet and assists visitors and direct them to the right person.

Education

  • Southway College of Technology
    Bachelor of Science in Business Administration, Business Administration and Management, General
    2006 - 2010

Community

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