Financial Analyst

• Sep 2019 - Present

Key Holder

• Jan 2018 - Feb 2021

Responsible in opening and closing the store, supervising the store operation, assisting cashiers, authorizing sales returns, refunds and voids, cashiering, merchandising, customer service, inventory, purchase ordering, closing end-of-day sales and daily deposits. Responsible in opening and closing the store, supervising the store operation, assisting cashiers, authorizing sales returns, refunds and voids, cashiering, merchandising, customer service, inventory, purchase ordering, closing end-of-day sales and daily deposits.

Credit and Full Cycle Accounts Receivable

• Mar 2011 - Jun 2016

End to end handling of Credit and Accounts Receivable for the publications under Lower Mainland Publication, Real Estate Weekly and Prairie Newspaper Group. Includes Credit Approval, New Account Creation, Billing, Collection, Payment Posting, Account Treatment,Endorsement to 3rd party collection agency (which includes validation of their commission prior payment by Accounts Payable), Account Analysis and Reconciliation, Customer Service, Disputes Handling and Process Documentation. End to end handling of Credit and Accounts Receivable for the publications under Lower Mainland Publication, Real Estate Weekly and Prairie Newspaper Group. Includes Credit Approval, New Account Creation, Billing, Collection, Payment Posting, Account Treatment,Endorsement to 3rd party collection agency (which includes validation of their commission prior payment by Accounts Payable), Account Analysis and Reconciliation, Customer Service, Disputes Handling and Process Documentation.

Credit and Collections

• Oct 1997 - Jun 2010

Supervised various teams in the Credit and Collections Department. Responsibilities include managing the inbound and outbound operations, directing team leaders and collections officers to achieve daily collection targets, staff coaching, disputes management, approval of extended payment arrangements, setting up monthly collection game plans, month end reporting, target selection, employee training, performance review and appraisal, audit findings validation and feedbacking, process improvement and business process documentation. Show less

Corporate Sales

• Jan 1996 - Oct 1997

Managed the sales requirements of government and trading companies with paging products and services as the primary solution. Created sales programs designed to the need of each corporate account and help them decide for EasyCall products and services. Developing new corporate accounts while servicing the existing subscribers and continuously updating them with new product developments and offerings. Managed the sales requirements of government and trading companies with paging products and services as the primary solution. Created sales programs designed to the need of each corporate account and help them decide for EasyCall products and services. Developing new corporate accounts while servicing the existing subscribers and continuously updating them with new product developments and offerings.