Mary Flounlacker
Member Services Coordinator at National Academy of Elder Law Attorneys- Claim this Profile
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Experience
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National Academy of Elder Law Attorneys
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United States
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Non-profit Organizations
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1 - 100 Employee
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Member Services Coordinator
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Oct 2018 - Present
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Self-Employed
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Real Estate
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1 - 100 Employee
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Data Consultant
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Aug 2017 - Present
Independent consultant working with a variety of clients including foundation and mortgage professionals. SmartSheet, Excel, Publisher, CRM's Foundation client - Maintain list of donors and attendees - Planned anniversary event Mortgage client - Maintain CRM's (Jungo and Surefire) Independent consultant working with a variety of clients including foundation and mortgage professionals. SmartSheet, Excel, Publisher, CRM's Foundation client - Maintain list of donors and attendees - Planned anniversary event Mortgage client - Maintain CRM's (Jungo and Surefire)
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Program Administrator
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Jan 2017 - Aug 2017
Administrator for 3 associations - Manage CRM’s (WebLink, CiviCRM, Wild Apricot) - Generate invoices and process payments - Send member communications using CRM tools and MailChimp - Led selection process for database hosting company and website maintenance vendor - Solicited and evaluated proposals, summarized alternatives for evaluation - Oversaw transition - Work with support companies and independent web developers to maintain and update websites using Trello and Slack - Help members with system access, profile updates and membership renewals Application competencies - Uber Conference, Meeting ToGo, Webinar ToGo, Teamwork Projects, LinkedIn Show less
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Vienna Presbyterian Church
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United States
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Religious Institutions
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1 - 100 Employee
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ACS Database Administrator/IT support
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Nov 2009 - Oct 2015
Member and Donor Database Administration (ACS Technologies) - Worked with staff and member leadership to design and develop database reports and preformed data analysis regarding donor and member activity - Provided training to users and volunteers, tailoring material and pace to individual’s skill level and need - Implemented online giving, which included provider selection and user interface design - Monitored database to ensure data integrity and compliance to standards - Worked with all levels of staff to learn their roles and determine how use the database to most effectively support them System administration - Maintained user access, created accounts, and managed local network - Managed security profiles (Active Directory/Exchange) - Transitioned to new IT support company including evaluation, analysis and selection - Oversaw transition to new server, IT support company and retirement of legacy equipment IT Support - Desktop application (Windows 7 & 10, Microsoft Excel, Word, PowerPoint) and hardware support for staff and volunteers with an emphasis on teaching users to be self sufficient - Managed relationship with external IT support company, prioritizing activities and serving as interface between staff and support company - Applied desktop and server upgrades Phone system administration - Managed phone system, activating and reassigning extensions and programming system directory Outreach – Administrative Assistant 10/2009-9/2011 - Participated in event planning for networking socials and charity golf tournament - Researched and selected venues - Chose menus, specified floor plans - Coordinated silent auctions and raffles - Solicited and tracked registrations via email and social media - Recorded and reconciled payments and donations - Maintained group LinkedIn account - Used Constant Contact to advertise events and contact participants Show less
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Marriott International
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United States
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Hospitality
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700 & Above Employee
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Project Manger
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Aug 1988 - Aug 1994
Worked for Marriott In-Flite Services, which later became Caterair International. Part of a team working on the design, development, support and maintenance of a pricing system using COBOL and RDB (VAX/VMS). Worked for Marriott In-Flite Services, which later became Caterair International. Part of a team working on the design, development, support and maintenance of a pricing system using COBOL and RDB (VAX/VMS).
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Education
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University of Dayton
BS, Management Information Systems