Experience

Wormald

• Australia
• Industrial Machinery Manufacturing
• 300 - 400 Employee

• Administrator

  • Sep 2019 - Present

  • Coordination and support for all service and maintenance administration including allocation of jobs/runs to technicians including relocation of jobs and or updates. • Coordination of sales activity. • Provide traceable certification to clients. • Create, update and manage registers/databases for ISO9001 etc. • Provide administration support to Key Accounts, recording and filing of all client related documentation, administration and collection of data in support of customer key performance indicators and the generation of customer reports – both standard and adhoc. • Administer incoming and outgoing mail and book couriers as required. • Administer purchase orders as required to ensure the timely supply and receipt of goods and services, including raising, updating, mailing/emailing approving and tracking outstanding orders. • Complete invoicing in a manner which best maximises company's cash flow and which minimises customer enquiries and non-payments, including obtaining and collating documentation supporting the invoice such as service dockets and other details as per client requirements. • Support Accounts Payable via the coding of invoices to the correct cost centre and processing through to the IBM centre. • Administer uniform and protective equipment’s requirements – including ordering, delivery and tracking of receipt and issue to staff. • Manage the business unit’s stationery supplies including ordering, receipt and storage. • Organise freight requirements including coordination of pick-ups, accepting deliveries and notifying the purchaser as to the arrival of any goods. • Provide administration support for staff including matters such as organising medical appointments, booking travel and accommodation requirements, maintenance of local employee documentation, manage site and company inductions etc. • Provide EHS administration support including maintaining EHS related files and spreadsheets.



BSA Limited.

• Australia
• Telecommunications
• 300 - 400 Employee

• Defect Estimator

  • Mar 2019 - Aug 2019

• Service Coordinator / Admin

  • Dec 2017 - Aug 2019

  • Timesheet entry and reporting• Daily communication with technicians in the field• Planning & coordinating fire service technicians’ workload• Generating/raising, coordinating and dispatching of service calls/ mobility dockets• Raising of purchase orders, ordering of parts• Contract administration duties• Addressing and closing out customer enquiries• Creation of jobs for approved work & co-ordination of delivery• Invoicing and claiming jobs• Client work order management procedures/ reporting• General administrative duties• Fleet management



Chubb Fire & Security Group

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Service Delivery Associate

  • May 2016 - Dec 2017

  ¬ Creating and dispatching work orders using FX and FieldOne (CRM) systems ¬ Raising and receiving purchase orders using Pronto and Document Flow Manager systems ¬ Creating invoices for 2000 + sites ¬ Providing exceptional customer service ¬ Updating and releasing customer’s contracts ¬ Creating and dispatching work orders using FX and FieldOne (CRM) systems ¬ Raising and receiving purchase orders using Pronto and Document Flow Manager systems ¬ Creating invoices for 2000 + sites ¬ Providing exceptional customer service ¬ Updating and releasing customer’s contracts