Yoga Instructor

• 2021 - Present

Customer Service Representative

• 2017 - Present

Provides exceptional service and support to customers in person and via call center. Answers questions regarding upcoming shows, assists with selecting seats and subscriptions, and processes ticket orders. Fulfills orders and generates reports in an accurate and timely manner. • Coordinates with front of house staff and staff from resident companies including Opera Carolina, Charlotte Ballet, and Charlotte Symphony to distribute Will Call tickets on day of show. Provides exceptional service and support to customers in person and via call center. Answers questions regarding upcoming shows, assists with selecting seats and subscriptions, and processes ticket orders. Fulfills orders and generates reports in an accurate and timely manner. • Coordinates with front of house staff and staff from resident companies including Opera Carolina, Charlotte Ballet, and Charlotte Symphony to distribute Will Call tickets on day of show.

General Music Teacher

• 2016 - Present

Plans, designs, and implements engaging lessons and activities aligned with established standards and objectives. Incorporates process-driven, learner-centered approach to instruction to equip individuals with essential knowledge and skills. Develops timelines and strategic plans to meet benchmarks. • Serves as a peer evaluator for new hires within the department. Conducts mid-year and year-end observations and rates performance using a rubric. • Coaches and mentors student teachers to support professional development, best practices, and job-related competencies; educates on policies, procedures, and processes to achieve goals and objectives. • Selected as a Master Teacher to lead professional development sessions; hosts participants during lab sessions to demonstrate effective instructional methods for diverse learners and answer questions. • Evaluates performance and analyzes data to identify opportunities for improvement; tailors programs to meet individual needs and abilities. • Built an extracurricular choral program and recruited, retained, and supervised participants; organized schedule, set goals and expectations, and coordinated performances. • Collaborated with educators across multiple schools to create audition-based honors choir program. • Partners with community leaders and cultural centers to build relationships and provide performances, field trips, and Artist in Residence experiences for students. • Maintains detailed records and reports regarding performance, data collection, and communication. • Created virtual lessons and independent activities to promote continued knowledge and development during remote instruction; uploaded videos, resources, and assignments to online learning platform. Show less

Vocal Music Teacher

• 2015 - 2016

Collaborated with cross-functional teams to integrate Arts in Basic Curriculum (ABC) approach to learning as part of ABC Project Grant. Partnered with stakeholders to coordinate instruction across disciplines and enhance critical thinking, problem solving, creativity, and communication skills. • Assisted with preparing the final report for ABC Project Grant and represented the Fine Arts Department at the combined ABC Site Spring Meeting. • Organized multiple performances in conjunction with other Fine Arts teachers to create multi-faceted productions for the school and community. • Led three different vocal groups and scheduled rehearsals and performances; held auditions and selected members for top group. Show less

General Music Teacher

• 2009 - 2015

Developed weekly lessons for more than 650 students in accordance with curriculum to facilitate key skills and competencies. Recruited 50 members to participate in chorus and planned meetings, performances, and other activities. • Incorporated diverse strategies and methods to introduce new content and increase engagement; trained individuals on equipment use. • Established lasting annual relationships with an Artist in Residence for African drumming; exposed participants to different cultures and experiences. • Directed a folk performance with an emphasis on movement and music that was selected for the North Charleston Arts Festival. Show less