Mary Browne

Injury Examiner at USAA Casualty Insurance Company
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Contact Information
us****@****om
(386) 825-5501
Location
Winter Haven, Florida, United States, US

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Credentials

  • Senior Claim Law Associate
    The Institutes
    Sep, 2020
    - Nov, 2024
  • Associates in Claims
    The Institutes
    Dec, 2008
    - Nov, 2024

Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Injury Examiner
      • Oct 2021 - Present

      Handle first and third party injury claims involving serious injuries. Responsible for completing a through investigation and prompt evaluation of all claims. Licensed in all states and able to assist multiple departments with claims. Handle first and third party injury claims involving serious injuries. Responsible for completing a through investigation and prompt evaluation of all claims. Licensed in all states and able to assist multiple departments with claims.

    • United States
    • Insurance
    • 700 & Above Employee
    • Branch Claim Representative 2
      • May 2018 - Oct 2021

      Manage high exposure/complex bodily injury claims throughout the entire life of the claim. Involved in all aspects of claim investigation and negotiations with plaintiff and defense counsel. Responsible for attending mediations, managing proper file reserves, monitoring current defense strategy, and reporting to the home office legal team. Manage high exposure/complex bodily injury claims throughout the entire life of the claim. Involved in all aspects of claim investigation and negotiations with plaintiff and defense counsel. Responsible for attending mediations, managing proper file reserves, monitoring current defense strategy, and reporting to the home office legal team.

    • Catastrophe Property Adjuster PA/Atty
      • Sep 2017 - Jan 2018

      Worked with public adjusters and attorneys to settle property claims from hurricane Irma. Responsible for coverage and damage analysis of property claims. Handled mediations, appraisals, and pre-litigation of claims. Worked with public adjusters and attorneys to settle property claims from hurricane Irma. Responsible for coverage and damage analysis of property claims. Handled mediations, appraisals, and pre-litigation of claims.

    • United States
    • Insurance
    • 700 & Above Employee
    • Attorney Bodily Injury Claims Adjuster
      • Sep 2014 - May 2017

      Worked with attorneys in negotiating and resolving first and third party injury claims. Consulted with compliance counsel regularly to insure proper documentation on highly complex claims. Handled claims for a total of 21 states. Worked with attorneys in negotiating and resolving first and third party injury claims. Consulted with compliance counsel regularly to insure proper documentation on highly complex claims. Handled claims for a total of 21 states.

    • United States
    • Insurance
    • 700 & Above Employee
    • Complex Bodily Injury Claim Adjuster
      • Feb 2008 - Sep 2014

      Worked with customers, attorneys, witnesses, and service providers in handing injury and property damage claims. Worked with customers, attorneys, witnesses, and service providers in handing injury and property damage claims.

Education

  • Warner University
    Master of Science Business, Business Administration and Management, General
  • Warner University
    Bachelor Degree of Organizational Management, Business Administration Minor in Marketing

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