Experience

HOMECARE ALLIANCE GROUP

• France
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Customer Service Representative

  • Jul 2019 - Present



Baptist Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Operations Manager

  • Oct 2016 - Jan 2018

  Check-in patients for outpatient diabetes education and cardiac rehab, verify insurance for patients, order office supplies, call and schedule patients for diabetes education and cardiac rehab, help selling products for our weight loss program, answering phone calls and routing them to the appropriate person or area of the hospital, figuring out ways to have more people come into diabetes education. Check-in patients for outpatient diabetes education and cardiac rehab, verify insurance for patients, order office supplies, call and schedule patients for diabetes education and cardiac rehab, help selling products for our weight loss program, answering phone calls and routing them to the appropriate person or area of the hospital, figuring out ways to have more people come into diabetes education.



Baptist Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• DME & Case Coordination Manager

  • Jul 2012 - Feb 2016

  Responsible for ordering non-medical equipment for the Entire BHMC System (LR, NLR, LR Rehab, NLR Rehab, Malvern, Stuttgart, Arkadelphia, Heber Springs), handling communications with DME companies regarding insurances, arranging non-medical transportation and interpreters for patients, managing departmental phones, pagers, spectralinks and other Telecom needs; managing departmental IS needs including new User ID's, ordering hardware/software, fixing broken or non-functional equipment, requesting new reports or changes to existing reports, etc; managing departmental phone list; other miscellaneous duties such as enabling door codes, getting gas cards, and voice mail backup. Content manager for BHMC-LR and BHMC-NLR Case Coordination Department.



Baptist Health Medical Towers Pharmacy & Gift Shop

• Sales Associate

  • Nov 2007 - Jul 2012

  Responsible for customer relations, providing outstanding customer service, merchandising and inventory control, cash register duties and other areas of business operations as required. Responsible for customer relations, providing outstanding customer service, merchandising and inventory control, cash register duties and other areas of business operations as required.