Experience

RealJoy Vacations
• United States
• Travel Arrangements
• 1 - 100 Employee
• Revenue Manager

  • Sep 2020 - Present

Digipro Pay
• United States
• Financial Services
• Office Manager

  • Dec 2019 - Sep 2020


Physician Specialty Pharmacy

• United States
• Pharmaceuticals
• 1 - 100 Employee

• • Mar 2015 - Dec 2019

• • Mar 2015 - Dec 2019

  Responsible for the managerial oversight and execution of all pharmacy related activities between anational sales distribution network and local order fulfillment operations center. ● Fostered relationships with key third parties as the liaison of the company. ● Ensured multi-state business compliance requirements were current at all times. ● Generated maximum revenue by developing improved billing procedures used in insuranceadjudications. ● Coordinated periodic audits of insurance remittance reports. ● Represented the company at industry conferences designed to help other specialty pharmaciesgrow. ● Developed and implemented a unique staff training, curriculum and continuing education programs.● Responsible for ensuring staffing levels were consistent to the needs of the companyDirector of Patient Services2017 to 2018Patient Care Supervisor2015 to 2017Responsible for the managerial oversight and execution of all pharmacy related activities between anational sales distribution network and local order fulfillment operations center. Hired as the Patient Caresupervisor to build a stronger team environment to better serve the patient customer base. Promotionto the Director of Patient Services led to greater oversight including all call-center, billing and logistics. ● Fostered relationships with key third parties as the liaison of the company. ● Ensured multi-state business compliance requirements were current at all times. ● Generated maximum revenue by developing improved billing procedures used in insuranceadjudications. ● Coordinated periodic audits of insurance remittance reports. ● Represented the company at industry conferences designed to help other specialty pharmaciesgrow. ● Developed and implemented a unique staff training, curriculum and continuing education programs.● Responsible for ensuring staffing levels were consistent to the needs of the company Show less



Gulf Coast Community Bank

• United States
• Banking
• 1 - 100 Employee

• Personal Banker

  • Jan 2013 - Mar 2015

  Hired as a banking team member and quickly promoted to Personal Banker for the ability to solve customer needs efficiently and establish new business. ● Identified clients' financial needs and established new accounts to enhance the customer-bank relationship. ● Coached junior banking team members in methods of upselling opportunities. ● Ensured Federal banking procedures were followed in daily operations. ● Maintained confidentiality procedures to protect client information according to company policy. Show less