Experience

Currently Available

• Knoxville, Tennessee, United States

• Administrative Assistant

  • Jun 2020 - Present



Monaco Industries, LLC

• Knoxville, Tennessee, United States

• Customer Service Representative

  • Jun 2019 - Jun 2020

  Customer service duties, phones, order desk, freight scheduling and follow up, light accounting duties, special projects as assigned. Customer service duties, phones, order desk, freight scheduling and follow up, light accounting duties, special projects as assigned.



Monaco Industries LLC

• Knoxville, Tennessee, United States

• Customer Service Representative

  • Jun 2019 - Jun 2020

  Customer Service, Order Entry, Shipping Coordination, Special Projects Customer Service, Order Entry, Shipping Coordination, Special Projects



Realty Executives Associates

• Knoxville, Tennessee Area

• Assistant Property Manager

  • Feb 2016 - Jun 2020



Monaco

• Administrative/Clerical Support

  • Sep 2015 - Jun 2020



Valley Realty and Management

• Carson City, Nevada

• Community Association Manager

  • Aug 2014 - Aug 2015

  Manage a portfolio of 20 homeowners' associations. Oversee day-to-day management of single-family, town home and condominium associations. Attend regular and special board meetings. Coordinate capitol/reserve projects and improvements. Provide monthly financial reports and annual budget. Provide regular community inspections to insure compliance with CC&R's and Rules and Regulations. Code and approve invoices related to property/association and submit for payment. Perform other related duties as needed. Microsoft Office Suite and Outlook used on a daily basis. Show less



Universal Gage Corporation

• El Segundo, California

• Office Manager

  • Feb 2011 - Oct 2013

  Perform, administer and oversee the activities of the accounting functions using Quick Books Pro 2012. Coordinate all payroll functions including confirming hours worked with department heads and transmitting payroll information for processing. Perform all Human Resource administrative duties. Set up office including policies and procedures. Manage Customer Service and Order Desk/order entry. Set up and maintain gauge block inventory documentation. UPS World Track Online delivery and tracking and special projects and audits as directed by the owner. Microsoft Office Suite software was used on a daily basis. Show less



Global Environmental Services, Inc.

• Special Projects Admin.

  • Oct 2011 - Jan 2012



Rosehill Cottage - Hemet

• Assistant Administrator/Business Office Director

  • Feb 2010 - Oct 2010

  Assisting with start up of newly renovated Memory Care facility. Set up of business office including policies, procedures, HR, payroll, interaction with CCL to ensure compliance, community outreach, marketing and admissions. Assisting with start up of newly renovated Memory Care facility. Set up of business office including policies, procedures, HR, payroll, interaction with CCL to ensure compliance, community outreach, marketing and admissions.



Montecito Assisted Living

• Business Office Director

  • Dec 2008 - Oct 2009

  Performed all Human Resource administrative duties. Assist in coordinating all aspects of employee orientation and training. Perform, administer and oversee the activities of the accounting functions. Coordinate all payroll functions including confirming hours worked with department heads, transmitting payroll information to PayChex for processing. Maintain all employee files and resident files to state regulatory standards. Responsible for the accounts receivable and payable records. Maintain current resident information in AL Wizard. Coordinate all risk management activities for the community including workers compensation claim reporting and management. Daily use of all Microsoft Office Suite software. Show less



Community Access Network

• Program Coordinator

  • May 2008 - Dec 2008

  Responsible for coordinating the start up of a new out-patient counseling center with a staff of 17 therapists. Managed and coordinated all therapists' schedules and calendars including appointment setting and confirmation calls. Maintained all employee and patient files to state regulatory standards. Medical billing for Medi-Cal and other state funded programs. Accounts receivable, payable and collections. Responsible for all aspects of the daily operation and management of staff and the facility itself. Daily use of all Microsoft Office Suite software. Show less



Renaissance Senior Living

• Special Projects

  • Aug 2006 - Sep 2007

  Successfully set up and trained staff in 8 residential communities using AL Wizard Assisted Living Software for community Health Services Departments. Set up and auditing of resident Health Services files. Travel and site visits to multiple Renaissance Communities for operational support. Maintained a high standard of operational procedures both corporate and regulatory. Coordinated the expansion of Community Access Network, a Foster Parent and Counseling facility, to a second location to be dedicated specifically to out-patient counseling. Management and Supervision Directed recruitment and supervised front desk and concierge staff of 5 employees. Trained, supervised and evaluated staff. Coached improvement and encouraged a strong work ethic with a focus on teamwork. Responsible for all aspects of Human Resources including guidance and mentoring. Transcription and Publication Recorded, transcribed, published and distributed weekly Town Hall Notes for the benefit of residents and staff. Show less



Renaissance Premier Senior Living

• Operations Specialist

  • Aug 2006 - Sep 2007

  Special projects and assignments as directed by the Corporate Vice President of Operations including, but not limited to, travel between 21 assisted living communities for the purpose of set up, training and maintenance of AL Wizard medical record software. Health Services resident file set up and audits. Site visits and any other operational support which may be needed. Daily use of all Microsoft Office Suite software. Special projects and assignments as directed by the Corporate Vice President of Operations including, but not limited to, travel between 21 assisted living communities for the purpose of set up, training and maintenance of AL Wizard medical record software. Health Services resident file set up and audits. Site visits and any other operational support which may be needed. Daily use of all Microsoft Office Suite software.



The Covington

• Executive Assistant/Facility Coordinator

  • Apr 2004 - Jul 2006

  Managed scheduling and operations of front desk, maintenance and housekeeping/custodial staff. Managed and maintained Nortel phone system, Nextel phone system, Timelox lock system, Respond emergency call system, Watchmate Wander Guard system and CCTV 3 Character generator. Facilitated special projects as requested. Daily use of all Microsoft Office Suite Software. Managed scheduling and operations of front desk, maintenance and housekeeping/custodial staff. Managed and maintained Nortel phone system, Nextel phone system, Timelox lock system, Respond emergency call system, Watchmate Wander Guard system and CCTV 3 Character generator. Facilitated special projects as requested. Daily use of all Microsoft Office Suite Software.



Silverado Senior Living

• Support Services

  • May 2002 - Apr 2004

  Provide administrative support to senior management and other staff. Assist with transportation scheduling, marketing materials, business office and resident Health Services files. Worked closely with residents and family members in order to facilitate customer satisfaction and customer service. Daily use of all Microsoft Office Suite software. Provide administrative support to senior management and other staff. Assist with transportation scheduling, marketing materials, business office and resident Health Services files. Worked closely with residents and family members in order to facilitate customer satisfaction and customer service. Daily use of all Microsoft Office Suite software.