Experience

Vitalograph

• Ireland
• Medical Equipment Manufacturing
• 100 - 200 Employee

• Proposal Manager (Clinical Trials)

  • Feb 2021 - Present

  I started off as a Bid Coordinator but was promoted to Proposal Manager in February 2021. In my current role my tasks are as followed;• Create, monitor and proactively manage progress on all Request for Proposals (RFP).• Manage and liaison with Project Managers, progress on quotations for contract amendments.• Track and report on status of all RFP pricing for contract amendments.• Manage and provide support to the Bid Administrators with contract amendments and ensure they have the relevant skills/ training.• Review of RFPs and Proposals for accuracy and completeness in line with expert comments.• Support to finance with budget forecast.• Develop and maintain quality metrics for routine reporting.• Support process improvement initiatives.• Own the Configure One proposals application and manage requirements for its maintenance and improvement.• Provide support to Pricing Meetings including agenda and actions logs.• Chair CT Sales meetings for sales updates and progress on RFP. Show less

• Bid Coordinator

  • Aug 2018 - Feb 2021



Northamptonshire County Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Performance and Information Officer

  • Aug 2017 - Aug 2018

  • Assisting the Performance Manager in the effective management of all the departmental performance issues. • Implementing and maintain monitoring systems for all departmental indicators, targets and standards. • Maintaining the Department’s Performance database, by collating, processing and retrieving information and data, and to provide regular reports. • Responsibility for the production of relevant performance information on time in accordance with the agreed timescales. • Assisting the Performance Manager in the effective management of all the departmental performance issues. • Implementing and maintain monitoring systems for all departmental indicators, targets and standards. • Maintaining the Department’s Performance database, by collating, processing and retrieving information and data, and to provide regular reports. • Responsibility for the production of relevant performance information on time in accordance with the agreed timescales.



Mitie Energy

• United Kingdom
• Utilities
• 100 - 200 Employee

• Billing Analyst

  • Oct 2015 - Aug 2017

  • Ensuring all processes around data management were up to date and centrally stored. • Providing fast response to customer needs. • Creating and maintain all Excel based reporting templates. • Management of the supplier relationships for the Bureau team and ensuring the KPIs and SLAs were maintained. • Identification of poor data quality issues within databases to include corrective action. • Ensuring all processes around data management were up to date and centrally stored. • Providing fast response to customer needs. • Creating and maintain all Excel based reporting templates. • Management of the supplier relationships for the Bureau team and ensuring the KPIs and SLAs were maintained. • Identification of poor data quality issues within databases to include corrective action.



Ricoh UK

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Billing Analyst

  • Dec 2009 - Dec 2014

  For 2 years my main role as Contract Administrator was to maintain current service contracts for Ricoh within the Contract Billing team. Daily duties included: • Advising customers on correct procedures. • Solving and assisting with problematic queries. • Working through system generated spreadsheets to correct billing within a tight deadline. • Issuing credit and rebill invoices. • Contract settlement, terminations and machine collections. • Loading, correcting and amending customer contracts whilst adhering to contract policies and internal practice. I was promoted to the position of Billing Analyst to enhance my skills in correcting contracts and billing holds on Oracle. Whilst on this team daily tasks include: • Data & Trend analysis skills processing large amounts of data. • Implementing a Quality Assurance project reviewing customer discrepancies to ensure correct billing. • Clearing backlogs of unbilled lines that had been placed on hold, freeing up revenue to be claimed. • Organising my own system of maintaining information on Excel to keep track of ongoing problems or work in progress. • Running daily statistics reports to review contract status and resolve issues for any of our Ricoh UK customers. • Consistently hitting revenue and personal targets. Show less