Experience

Green Island Resort

• Hospitality
• 1 - 100 Employee

• Social Media Manager

  • Jan 2019 - Present

  Offers: Semi-private swimming pool for events or regular relaxation activities Function Hall for events that can cater to 200 people maximum or 80 persons (Covid restriction compliance) Offers: Semi-private swimming pool for events or regular relaxation activities Function Hall for events that can cater to 200 people maximum or 80 persons (Covid restriction compliance)



Sole Mindanao

• Philippines

• Business Owner

  • Jan 2021 - Mar 2022



MS Construction LLC FZ

• Construction
• 200 - 300 Employee

• Receptionist

  • Oct 2018 - Jun 2019



ibex

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Customer Service Representative

  • May 2017 - Aug 2018

  Receives incoming call. Handles customer's concern especially for billing. Meets sales requirement for the account. Make sure to provide highest quality of customer service and resolve customer's concern in a timely manner. Schedules appointment for any installation. Creates order for specific services including fiber optic tv, internet, homephone, cable tv and postpaid wireless services. if needed to be transferred, makes sure to connect to the right department. Receives incoming call. Handles customer's concern especially for billing. Meets sales requirement for the account. Make sure to provide highest quality of customer service and resolve customer's concern in a timely manner. Schedules appointment for any installation. Creates order for specific services including fiber optic tv, internet, homephone, cable tv and postpaid wireless services. if needed to be transferred, makes sure to connect to the right department.



Cebu Pacific Air

• Philippines
• Airlines and Aviation
• 700 & Above Employee

• Reservations Ticketing Agent

  • Nov 2016 - Mar 2017

  Responsible for answering queries about flights. Answers incoming calls. Does reservations and book tickets domestic and international. Files documents. Handles cash flow. Responsible for answering queries about flights. Answers incoming calls. Does reservations and book tickets domestic and international. Files documents. Handles cash flow.



VXI Global Solutions, LLC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Sep 2015 - Nov 2016

  Receives incoming call. Masters CRM tool. Handles customer's concern especially for billing. Meets sales requirements for the account. Make sure to provide highest quality of customer service satisfaction. Resolves customer's concern in a timely manner. if needed to be transferred, makes sure to connect to the right department Receives incoming call. Masters CRM tool. Handles customer's concern especially for billing. Meets sales requirements for the account. Make sure to provide highest quality of customer service satisfaction. Resolves customer's concern in a timely manner. if needed to be transferred, makes sure to connect to the right department



Family Country Hotel & Convention Centre

• General Santos City

• Front Desk Officer

  • Jul 2013 - Nov 2014

  Greets customer. Answers incoming calls. Expert in cold and warm transfer to correct department if needed. Does reservations. Handles check ins and check outs. Manages cash flow. Does clerical works like photocopying, printing, fax. Regularly checks emails for possible reservations through travel agencies. Greets customer. Answers incoming calls. Expert in cold and warm transfer to correct department if needed. Does reservations. Handles check ins and check outs. Manages cash flow. Does clerical works like photocopying, printing, fax. Regularly checks emails for possible reservations through travel agencies.