Experience

Car Next Door

• Australia
• IT Services and IT Consulting
• 1 - 100 Employee

• Email Support

  • May 2021 - Present

  - provide assistance and deliver solutions regarding our member's query - answer email, chat, and phone calls in a timely manner - assist our members in their bookings and related booking issues - assist our vehicle owners in their vehicle bookings and related concerns about their vehicles - monitoring bookings and vehicles - ensure that we provide great customer service to all our members to achieve great member's satisfaction - provide assistance and deliver solutions regarding our member's query - answer email, chat, and phone calls in a timely manner - assist our members in their bookings and related booking issues - assist our vehicle owners in their vehicle bookings and related concerns about their vehicles - monitoring bookings and vehicles - ensure that we provide great customer service to all our members to achieve great member's satisfaction



WSBG Development Ltd. Co.

• Secretary

  • Jan 2019 - Present

  - write and proofread legal documentation - respond to queries on behalf of my boss - responsible for monitoring and responding to emails and phone calls - handles arranging and scheduling of meetings - responsible for taking memos during meetings and compiling it - maintain, update and organize file documents - write and proofread legal documentation - respond to queries on behalf of my boss - responsible for monitoring and responding to emails and phone calls - handles arranging and scheduling of meetings - responsible for taking memos during meetings and compiling it - maintain, update and organize file documents



Emirates Taste Catering LLC

• Female-In-Charge

  • Aug 2016 - Dec 2017

  * Manage day to day operation * Report sales and productivity to Head of Operations * Make sure the standard of our location is in line with the Food and Safety regulations * Make request for items needed, follow up orders and make sure items are received and delivered on time * Monitoring food temperature and quality of the food * Keep track of inventory for all items and expiration date * Manage day to day operation * Report sales and productivity to Head of Operations * Make sure the standard of our location is in line with the Food and Safety regulations * Make request for items needed, follow up orders and make sure items are received and delivered on time * Monitoring food temperature and quality of the food * Keep track of inventory for all items and expiration date



Etisalat UAE

• United Arab Emirates
• Telecommunications
• 700 & Above Employee

• Junior Sales Executive

  • Sep 2015 - May 2016

  • Provide assistance and deliver solutions in achieving excellent customer satisfaction. • Create and identify the needs of a customer to recommend the best plans and packages that will suit their needs. • Challenge any objections in selling Etisalat products for the profitable growth of the company. • Endorse forthcoming products to customers in strengthening and innovating the company’s services. • Track sales and order information through navigating a sales management system in order to ensure that customers receive all the requested products. • Collaborate with the team in sharing best practices in achieving great customer experience Show less



Expert Global Solutions

• Design Services
• 1 - 100 Employee

• Customer Finance Representative

  • Jun 2014 - Jul 2015

  • Provide assistance and deliver solutions in achieving excellent customer satisfaction. • Identify the needs of a customer to recommend the best plans and packages that will suit their needs • Assist customer to resolve their billing complaints • Assist customer to manage their accounts by tracking their payment history and providing them payment plans • Diagnose and resolve minor technical hardware and software issues • Provide basic troubleshooting like manually programming device, updating data profile, refreshing phone services, reset handset and checks connectivity. Show less



Jesus, Lord of the Divine Mercy Parish

• Assistant Secretary

  • Oct 2013 - May 2014

  • Collect, count, and disburse money, do basic book keeping and banking transactions • Communicate with customers and employees to answer questions and explain information, take orders and address complaints • Answer telephones, direct calls and text messages • Compile, copy, sort and file records of office activities, transactions and other activities • Typed documents and order office supplies and coordinate shipments and deliveries • Plan and scheduled parish meetings. • Collect, count, and disburse money, do basic book keeping and banking transactions • Communicate with customers and employees to answer questions and explain information, take orders and address complaints • Answer telephones, direct calls and text messages • Compile, copy, sort and file records of office activities, transactions and other activities • Typed documents and order office supplies and coordinate shipments and deliveries • Plan and scheduled parish meetings.