Experience

Georgia General Assembly

• United States
• Government Administration
• 1 - 100 Employee

• Program Analyst at Senate Budget and Evaluation Office

  • Nov 2022 - Present

  • Obtain and analyze data from various programs and agencies relating to the Georgia Department of Community Health (DCH), including Medicaid, to answer Senator requests by means of data summaries and briefs • Track and report budget change requests, year-end expenditures, and future spending projections to aid Senators in more accurate appropriation of funds for upcoming state fiscal years • Attend agency board meetings and Senator events to remain up-to-date on policies relating to community health and their budgetary implications • Develop various excel and coding solutions to streamline internal processes Show less



Double the Donation

• United States
• Fundraising
• 1 - 100 Employee

• Customer Success Specialist

  • Jun 2022 - Sep 2022

  • Led one-on-one calls with nonprofit clients to facilitate efficient use of Double the Donation's tools and troubleshoot technological errors • Operated as the lead point of contact for customers with questions regarding Double the Donation's tools • Coordinated with Client Success Team to solve issues quickly and provide professional and prompt customer service • Lead trainings for clients wanting to learn more about best practices for Double the Donation's tools • Led one-on-one calls with nonprofit clients to facilitate efficient use of Double the Donation's tools and troubleshoot technological errors • Operated as the lead point of contact for customers with questions regarding Double the Donation's tools • Coordinated with Client Success Team to solve issues quickly and provide professional and prompt customer service • Lead trainings for clients wanting to learn more about best practices for Double the Donation's tools



Edhesive

• IT Services and IT Consulting
• 1 - 100 Employee

• Statistics and Computer Science Teaching Assistant

  • Aug 2019 - Jun 2022

  • Participated in the student and teacher online discussion forums and answered 1300+questions related to the course content • Stayed up-to-date with student and teacher course materials • Led forum discussions around specific course topics • Monitored the discussion board and removed/flagged inappropriate messages and users • Tracked and logged any content/usability issues • Developed new course content including consolidating 500+ test questions into new curriculum quizzes and test for AP Statistics after guideline changes and made answer sheets for aforementioned quizzes and tests Show less



WatchDog Safety Technology

• United States
• Manufacturing

• WatchDog Co-Founder and CEO

  • Aug 2019 - Aug 2021

  WatchDog seamlessly integrates wearable technology with everyday life to keep vulnerable populations safe. We are currently in development and customer discovery. Follow our journey on instagram @watchdogapp, and Facebook. Look for us soon on college campuses as we launch! WatchDog seamlessly integrates wearable technology with everyday life to keep vulnerable populations safe. We are currently in development and customer discovery. Follow our journey on instagram @watchdogapp, and Facebook. Look for us soon on college campuses as we launch!



Launch Chapel Hill

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Launch Chapel Hill 2020 Cohort Member

  • May 2020 - Aug 2020



University of North Carolina at Chapel Hill

• United States
• Higher Education
• 700 & Above Employee

• Information Technology Services Specialist

  • Aug 2019 - Aug 2020

  • Provided technical assistance for questions and problems• Resolved problems with networks and other computer systems• Diagnosed system errors and other issues• Followed up with customers to ensure full resolution of issues• Ran reports to analyze common complaints and problems• Installed or changed software to fix issues

• UNC Computer Science Curriculum Partnership, Organizer

  • Jan 2019 - Feb 2020

  • Organized Chapel Hill students interested in partnering with a local school to teach children a developed computer science curriculum• Identified possible areas of concern with regards to logistics–such as traveling concerns, availability, and necessary support from the computer science department



GoodBox

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Operations and Business Analysis Intern

  • Jan 2020 - Mar 2020

  • Configured devices for client use • Set up 100+ client facing portal accounts in onboarding process • Used excel to run statistical analyses and create graphics to demonstrate transaction changes over time with device updates, including pivot tables, t-tests, and VBA Macros • Developed understanding of operations within startups as well as within the charity sector in the UK • Learned about transaction processes and payment gateway services and protocols • Configured devices for client use • Set up 100+ client facing portal accounts in onboarding process • Used excel to run statistical analyses and create graphics to demonstrate transaction changes over time with device updates, including pivot tables, t-tests, and VBA Macros • Developed understanding of operations within startups as well as within the charity sector in the UK • Learned about transaction processes and payment gateway services and protocols



N/A

• Chapel Hill, North Carolina

• Salesforce UNC Student Community, Founder and Leader

  • Apr 2019 - Feb 2020

  • Was appointed by Salesforce as the first Student Leader of UNC’s Community Group • Organized meetings and delegated responsibilities with regard to the club’s finances, curriculum, and marketing • Responsible for on-boarding all new members onto the Salesforce trailblaze community site, trailhead learning site and the Bevy communication site and leading students in developing greater understanding of Salesforce Curriculum • Was appointed by Salesforce as the first Student Leader of UNC’s Community Group • Organized meetings and delegated responsibilities with regard to the club’s finances, curriculum, and marketing • Responsible for on-boarding all new members onto the Salesforce trailblaze community site, trailhead learning site and the Bevy communication site and leading students in developing greater understanding of Salesforce Curriculum



UNC Neuro Image Research and Analysis Lab

• Chapel Hill, NC

• Research Intern

  • Jan 2019 - Jul 2019

  • Worked effectively within and navigated through Terminal applications • Processed images of infant Rhesus Macaque monkey brains to create a standardized database of normalized brain growth in the first three years of life • Developed and utilized scripts to run image processing and analysis programs in bash and tcsh • Worked with other research interns to troubleshoot and debug current and past scripts for processing • Published data using Kitware's GirderClient to online database so that others may use it as a reference for future research Show less



YMCA Camp Greenville

• United States
• Recreational Facilities
• 1 - 100 Employee

• Youth Development Professional

  • Jun 2017 - Aug 2018

  • Directed arts programming for several weeks • Supervised 12+ children 24 hours/day for 7 weeks; more importantly, developed children into better people by emphasizing the values of respect, responsibility, honesty and care in activities and service throughout camp • Worked collaboratively with staff of 60+ to coordinate 5 large events by delegating specific tasks and incorporating camper ideas and past feedback • Formed creative and logistical approaches to problem solving through addressing scheduling conflicts between cabins on a day-to-day basis as well as conflicting interests within cabins • Led camp activities of 200+ people; enhanced ability to concisely and coherently speak to large crowds through repeated practice engaging children and fellow staff members • Developed organizational, conflict resolution, time management and interpersonal skills Show less



Sweetwater Pools

• United States
• Recreational Facilities
• 1 - 100 Employee

• Lifeguard

  • Mar 2016 - Aug 2017