Experience

Merit Technologies

• United States
• Information Technology & Services
• 1 - 100 Employee

• Manager of Client Acquisition & Retention

  • Oct 2022 - Present

• Client Experience Manager

  • Jan 2022 - Oct 2022

• SDR Coach & Marketing Coordinator

  • Jun 2021 - Dec 2021

  Merit Technologies partners with businesses providing our clients with reliable IT Solutions, enabling them to run more efficiently and profitably. We bring our expert knowledge and service as it relates to IT support, cybersecurity, compliance and much more.



Mailprotector

• United States
• Data Security Software Products
• 1 - 100 Employee

• Partner Identification Manager

  • May 2020 - Jun 2021

  Mailprotector is a pioneer the managed email security industry. We empower MSPs with a full arsenal of Cloud-based email security, management and hosting services, not to mention our cutting-edge Bracket email data encryption. As a Partner Identification Manager, I prospect and qualify target potential partners, across the country, through discovery calls, trade shows, LinkedIn, and email outreach Mailprotector is a pioneer the managed email security industry. We empower MSPs with a full arsenal of Cloud-based email security, management and hosting services, not to mention our cutting-edge Bracket email data encryption. As a Partner Identification Manager, I prospect and qualify target potential partners, across the country, through discovery calls, trade shows, LinkedIn, and email outreach



Clemson University

• United States
• Higher Education
• 700 & Above Employee

• Supplemental Instructor

  • Dec 2019 - May 2020

  As an SI Leader, I attend a Business Calculus II class twice a week and develop content review for students, hosting 2-3 review sessions a week. Averaging 12 hours a week and tutoring up to 140 students throughout the course of the semester. This role also requires meeting with the course instructor and previously receiving an A in the course.

• Student Success Intern

  • Aug 2019 - Dec 2019

  As a Student Success Intern, for the Bridge to Clemson Program, I developed and implemented academic workshops for Clemson University's 2019- 2020 bridge class. I had the opportunity to mentor college freshman weekly by coaching them in topics like time management, procrastination, and study skills. I also collaborated with two other program interns to generate weekly content and announcements for students.



Engenius

• United States
• Advertising Services
• 1 - 100 Employee

• Administration Admin and Marketing Intern

  • Jan 2019 - Aug 2019

  During my time at Engenius, I assisted in managing their support desk by responding directly to clients in regard to their website issue or desired change for their site. This required working extensively in WordPress to complete tasks for clients. I assisted the Accounts Team by developing website health reports for current clients and scheduling directly for Engenius’s Account Manager. I performed administrative support function for senior staff including assisting in creating proposals, answering phone calls, and scheduling.



Set Free Alliance

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Communications Intern

  • May 2018 - Aug 2018

  At Set Free Alliance, I assisted in the creation of a fundraising campaign, Rice for Life. For part of this campaign, my role included cold calling on a list of over 1,000 potential donors. Through hundreds of conversations with strangers, I gained confidence and skill over the phone, resulting in stronger communication skills. At Set Free Alliance, I assisted in the creation of a fundraising campaign, Rice for Life. For part of this campaign, my role included cold calling on a list of over 1,000 potential donors. Through hundreds of conversations with strangers, I gained confidence and skill over the phone, resulting in stronger communication skills.



Merit Technologies

• United States
• Information Technology & Services
• 1 - 100 Employee

• Social Media and Marketing Intern

  • May 2018 - Aug 2018

  During my time at Merit Technologies, I assisted in the creation of blog and social media content. I used programs like Hootsuite to schedule and send out weekly social media content on various platforms. I also assisted in the testing of their CRM software, Salesmanna. Through testing, I created campaigns and newsletters in order to discover errors and evaluate the software for usability. During my time at Merit Technologies, I assisted in the creation of blog and social media content. I used programs like Hootsuite to schedule and send out weekly social media content on various platforms. I also assisted in the testing of their CRM software, Salesmanna. Through testing, I created campaigns and newsletters in order to discover errors and evaluate the software for usability.



Clemson University

• United States
• Higher Education
• 700 & Above Employee

• Student Worker for Registration Services

  • Aug 2017 - Jan 2018

  As a student worker for the Registration Services office, I managed the phones and assisted students with complaints, questions, and errors concerning registered. I grew in my ability to communicate over the phone, as well as, handle customer complaints. As a student worker for the Registration Services office, I managed the phones and assisted students with complaints, questions, and errors concerning registered. I grew in my ability to communicate over the phone, as well as, handle customer complaints.