Marwa Zaki
Business Development Executive at TranslationPartner- Claim this Profile
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العربية -
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English -
Topline Score
Bio
Credentials
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Women @ Work Certificate
AMIDEASTOct, 2015- Sep, 2024
Experience
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TranslationPartner
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Greece
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Translation and Localization
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1 - 100 Employee
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Business Development Executive
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Nov 2015 - Present
• Initiate and develop strong relationships with potential & current clients. • Track all stages of the sales process from identification of leads, making prospecting calls, follow up calls and emails/face to face meetings if necessary to obtain key information, booking client appointments. • Collaborate with senior management and sales team to develop successful sales techniques. • Create strategies to increase company's revenue goals. • Create innovative techniques to capture new clients. • Present regular reports and other related performance feedback. • Monitor and report potential competitors' activities • Able to meet and exceed assigned sales target on quarterly basis. • Ensure effective internal communication within sales and project management teams • Client satisfaction and retention reporting. • Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made. • Follow up on new leads and referrals resulting from field activity. • Identify sales prospects and contact these and other accounts as assigned. • Develop and maintain sales materials and current product knowledge. • Establish and maintain current client and potential client relationships. • Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals. • Address customer queries in timely manner to ensure customer satisfaction. Show less
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Vodafone
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United Kingdom
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Telecommunications
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700 & Above Employee
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Customer Service Representative
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Jan 2013 - Oct 2013
• Receive inbound calls including transferred sales leads and calls from current and potential customers. • Place outbound follow-up calls to sales leads and persuade potential customers to complete and submit an application. • Answer questions about the product details, the company, and issues with account for the customers. • Assist customers with any technical issues experienced with website and escalate any issues to management appropriately. • Perform basic account maintenance activities. • Meet Quality Assurance Requirements and other key performance metrics. Show less
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Education
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2011 - 2015
Helwan University
Faculty of Commerce, English section, Accounting -
2009 - 2011
el saida aisha secondry school
Community
