Experience

Mobile shop

• Telecommunications
• 700 & Above Employee

• Area Sales manger

  • Jun 2012 - Present

  Area Sales manager I am responsible for the day-to-day management of the Area stores in accordance with overall company policy. Managing 12 retail stores with 30 employees and Store managers divided on mobile shop stores, Samsung express and Samsung mega stores.The main focus of any Area manager's job is to help retail manger to improve the commercial performance of the stores by increasing its turnover and maximizing profitability. Achieving performance objectives will require action in one of the main areas of retail activity Reviewing the monthly P&L, managing the OPEX and maintaining running cost. Major parts of the job on a day-to-day basis include Area staff, finding new ways to improve sales, and meeting customer demand. managing and motivating a team to increase sales and ensure efficiency; analyzing sales figures and forecasting future sales volumes to maximize profits; analyzing and interpreting trends to facilitate planning; Using information technology to record sales figures and for data analysis and forward planning.dealing with staffing issues: conducting appraisals and performance reviews; and providing or organizing training and development; ensuring standards for quality, customer service and health and safety are met; resolving health and safety, legal and security issues; Responding to customer complaints and comments in my area. organizing special promotions, displays and events; attending meeting and organizing area meetings; updating colleagues on business performance, new initiatives and other pertinent issues; touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues; maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing; initiating changes to improve the business, e.g. revising opening hours to ensure the store can compete effectively in the local market; Show less

• Store Manager

  • Oct 2008 - Jun 2012

  All Indoor sales responsibilities.- Targets achieve.- Ware house procedures.- Handling customers complains and solving their problems. - Follow up our clients.- Personal working Management- Communication - Administration & Reporting - Development of internal working relationships - Development of external working relationships



Raya Holding for Financial Investments

• Egypt
• Investment Management
• 700 & Above Employee

• team leader

  • Aug 2005 - Aug 2008

  -All Indoor sales responsibilities. -Ware house procedures. -Handling customers complains and solving their problems. -Follow up our clients. -Personal working Management -Communication -Administration & Reporting -Development of internal working relationships -Development of external working relationships -All Indoor sales responsibilities. -Ware house procedures. -Handling customers complains and solving their problems. -Follow up our clients. -Personal working Management -Communication -Administration & Reporting -Development of internal working relationships -Development of external working relationships