Marwa Mohamed

EXECUTIVE ADMINISTRATIVE ASSISTANT TO DIRECTOR OF FOOD AND BEVERAGE at Fairmont Heliopolis & Towers, Cairo
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Contact Information
us****@****om
(386) 825-5501
Location
Egypt, EG
Languages
  • English Native or bilingual proficiency
  • English Professional working proficiency

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Joerg M. Wickihalder

Ms Marwa Mohamed is a true Administrative Professional, with vast experience in all aspects of the Food & Beverage Department, owned to her profound and in-deep upbringing in the industry. I was fortunate to have her taking care independently and entirely of all administrative aspects of the department, including bi-monthly reports to HR as well as extending her professional support to all outlet leaders to assist with their administrative work. Furthermore, Ms Marwa has fully handled all my agenda bookings, correspondence as well as travel arrangements. All this was done in the most efficient and confidential way. Her great experience has been a great support to me as well as her excellent relations to all relevant departments and key persons. Ms Mohamed has always and at any given time put the interest of the hotels above anything else and has made it her responsibility to not leave the premises, before every single detail was organised and smoothly running. She is a very reliable, loyal and hard working professional and I would be honoured to work with her again in the future.

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Credentials

  • Edwards CEO Mike Mussallem (Thirty Minute Mentors)
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  • Leading Effectively
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Experience

    • Egypt
    • Hospitality
    • 100 - 200 Employee
    • EXECUTIVE ADMINISTRATIVE ASSISTANT TO DIRECTOR OF FOOD AND BEVERAGE
      • Feb 2015 - Present

      knows how to deal with challenges of complexity, urgency, and interdependence.I am trying to lead with co-creative processes and successfully navigate change in complexknows how to take intelligent risks, minimize biases. always take the fear out of decision-makingshows great ability to act as a confident for many colleagues with smaller problems. Furthermore, I have the ability to influence my colleagues to improve their teamwork and I'm very open to learn new ways of managing/leading colleagues with a respectful, yet determined style.I'm always strives to finalize all my projects in detail and on time, deadline are always kept, . I'm very eager to learn new ways of managing colleagues or leading from the floor.great empathy wile dealing with a large number of colleagues, counseling them and offering advise in different situations. great strength in prioritizing my day to day work and is fully capable of last minute changes as per instruction of the DFBI'm a true ambassador of the company’s values. Especially respect and integrity is very dear to hear and show respective efforts especially when dealing with some troubled colleagues Show less

    • Food and Beverage Director Administrative Assistant
      • Sep 2008 - Present

    • Food and Beverage Coordinator
      • 2006 - Nov 2008

      • To manage and/or handle any guest issues during functions • Liaise directly with the client immediately prior to and during functions • To ensure food and beverage service is delivered in line with the function program/itinerary • Ensure that the dining room is running efficiently and smoothly• Co-ordinate and participate in de-briefing sessions with all Supervisors • Maintain an effective communication link between Management and hospitality staff • Brief all hospitality staff prior to each function Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • F&B senior reservation agent at Sheraton Heliopolis Hotel
      • 2002 - 2006

      F&B senior reservation agent at Sheraton Heliopolis Hotel - September 2002 – 2006 • Organize, direct and evaluate food and beverage service. • Shift Scheduling • Performance; monitor staff performance and provide feedback • Create and implement new • Negotiate with clients for arrangements for the function requirements • Supervision of the dining room floor, door and staff • Working to providing assistance and guest requires • Introduce up selling programs and promotions to help increase revenue Show less

    • Asst. Secretary
      • Feb 2001 - Jan 2002

      - prepare and handle the bills of quantity - Send, Receive and filing all letters of Tenders - Attendance schedules for site engineers - prepare and handle the bills of quantity - Send, Receive and filing all letters of Tenders - Attendance schedules for site engineers

Education

  • Ain Shams University
    Bachelor's Degree, Tourism and Travel Services Management

Community

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