Experience

MadFox Solutions

• Software Development
• 1 - 100 Employee

• Account Manager

  • Nov 2021 - Present

  1. Serve as the lead point of contact for all customer’s account management matters.2. Build and maintain strong, long-lasting client relationships, and assist with challenging client requests or issue escalations as needed.3. Negotiate contracts and close agreements to maximize profits, 4. Develop trusted advisor relationships with key accounts, customers.5. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.6. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. 7. Prepare reports on account status.8. Forecast and track key account metrics.9. Collaborate with sales team to identify and grow opportunities within territory.



Digital Mates

• United Arab Emirates
• Advertising Services
• 1 - 100 Employee

• Affiliate Marketing Specialist

  • Aug 2021 - Dec 2021

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Syriatel Mobile Telecom

• Syrian Arab Republic
• Telecommunications
• 700 & Above Employee

• Marketing Research Specialist

  • Jun 2018 - May 2021

  1.Conduct training sessions for all in-house research projects task force2.Create a questionnaire with statistical and research questions.3.Monitor telemarketing calls with customers during data collection.4.Analyze the collected data correctly and smartly by using statistical software such as QPS.5.Illustrate data graphically and translating complex findings into written text, then produce the final report and write down conclusions & recommendations in a clear, direct, and logical way.6.Organize qualitative focus-groups sessions.7.Handle any out-source survey conducted via external research providers.