Experience

Kido

• United States
• Retail
• 1 - 100 Employee

• Room Leader

  • Feb 2022 - Present

  - Designated Safeguarding Lead of the nursery, taking responsibility for safeguarding and child protection across the setting. - Confident in being Ofsted inspected, having a 25 minute one to one with the inspector, knowledgeable in questions that are asked during an inspection. - Supervising staff and imparting their knowledge and skills to others. Knowing their strengths and weaknesses within their job role, setting them suitable targets. - Working closely with the manager and deputy manager to ensure smooth running of the nursery. - Creating the rota for the week and ensuring ratios are met. - Leading staff meetings in the absence of the managers, keeping staff updated with new changes to the EYFS or childcare system. - Delivering and maintaining high quality care, stimulating and aiding each child’s personal development. - Working closely with the Parent Relationship Manager, taking on responsibilities such as enrolling new clients, show arounds, preparing parent events/coffee mornings. - Building and maintaining relationships with parents, encouraging trust, open communication, and involvement in the nursery. - Ensuring that practice and provision in the nursery meets the requirements of the EYFS. Show less



ZARA U.K. LIMITED

• Retail
• 100 - 200 Employee

• Senior Head Cashier

  • Dec 2018 - Dec 2022

  • Ensuring customers receive a quality service by adhering to the minimums of customer service. • Investigating into and resolving cash discrepancies with the Head Cashier. • Leading a team of 10, training new starters and allocating tasks. • Following procedures for processing sales, exchanging and refunding transactions at the cash desk. • Dealing with complaints, online enquiriers and completing tasks sent from headoffice. • Closing the cashdesks and store at the end of the day ensuring the store is ready or the next morning. Show less



Winchmore Hill Practice

• United Kingdom
• 1 - 100 Employee

• NHS Administrator

  • Mar 2020 - Sep 2020

  •Answering multi-line phone calls and directing the caller to the appropriate department or handling the callers needs myself. •Ensuring that partners’ diaries are up-to-date. Reminding them a day in advance of important meetings and new policies that should be implemented due to the pandemic – COVID19. •Keeping patient’s files private, confirming patient’s identity before handing out any medical reports/information. •In charge of and managing patient complaints whilst liaising closely with the reception manager. •Responding to emails efficiently; prioritising important and urgent emails and making sure that at the end of the day all emails have been responded to professionally. Show less



DELTA ASSETS MANAGEMENT LIMITED

• United Kingdom
• Investment Management

• Private Secretary

  • Oct 2018 - Jan 2020

  • Maintaining diaries, arranging meetings and appointments. • Prioritising workloads, ensuring everything is in order. • Producing agendas, taking minutes, email monitoring, answering phone calls. • Handling bills and expenditures, planning travels. • Negotiating deals with relevant organisations and clients. • Maintaining diaries, arranging meetings and appointments. • Prioritising workloads, ensuring everything is in order. • Producing agendas, taking minutes, email monitoring, answering phone calls. • Handling bills and expenditures, planning travels. • Negotiating deals with relevant organisations and clients.



Parliment Westminister

• Parliamentary Intern

  • Oct 2018 - Dec 2018

  • Organising and coordinating team meetings on a regular basis, attending parliamentary debates in the House of Commons, taking notes for the MP. • Managing the daily emails that come in and dealing with them efficiently and effectively. • Completing daily routine administrative duties such as photocopying, filing, posting letters, answering phone calls and dealing with queries as well as directing to the correct team. • Observed a select committee, liaising with office staff to report back findings. Show less