Marvine Arce
Desktop Support Engineer at Sutherland Global Services- Claim this Profile
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Bio
Experience
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Systemantech Inc.
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Philippines
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Information Technology & Services
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100 - 200 Employee
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Desktop Support Engineer
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Apr 2014 - Present
Job Description Participates in-site projects and initiatives Support/assist end-users with IT-related problems in a responsive and service oriented manner. Set up equipment for employee use, performing or ensuring proper installation of cable, operating systems, and required software/applications. Perform minor repairs on company IT equipment. Assist SMEs with installation and implementation of new software, systems and critical equipment. Participate in site’s projects and initiatives. Creates KB Articles for end-users. Provide orientation to users concerning the proper usage of hardware and software as per company policy. Ensure that Systems Security Settings are in place and prepared on the Client and InfoSec Audits. Performs upgrades and patches Show less
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Rohm Electronics Philippines Inc.
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Carmona, Cavite
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Production Engineer
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May 2011 - May 2013
Job Description Responsible for the operation of two first process and two final process machines (2-0-2) based on work manuals. Responsible for troubleshooting semi-major mechanical & electrical machine trouble. Responsible for maintaining the good quality of the product by performing in-process inspection, self-inspection, beginning check, and PM check. Submit product samples for peel strength test, and WB loop for QC testing. Helps in the prevention of producing poor quality products. Other Responsibilities Maintain 5S on machines and the working area to avoid accident. Prepare all necessary materials such as endorsement sheet and work record for the next shift. Report any abnormalities and accidents to immediate superior. Performs other tasks that may be deemed necessary by management as need arises. Show less
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Education
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National College of Science and Technology - Dasmariñas City, Cavite
Bachelor of Engineering (B.Eng.), Computer Engineering