Experience

PT. Matahari Putra Prima Tbk

• Retail
• 500 - 600 Employee

• Customer Support Officer

  • Dec 2020 - Present

  E-commerce - Responding to customers' chat: 1. Giving information to customer about the order status 2. Handling customers' complaint E-commerce - Responding to customers' chat: 1. Giving information to customer about the order status 2. Handling customers' complaint



PT jaring synergi mandiri

• Tanah Abang, Jakarta, Indonesia

• Call Center Operator

  • Jun 2018 - Oct 2018

  Job Descriptions : 1. Receiving call from customers 2. Giving Information to customers 3. Blocking customers ATM card because of being stolen or missing 4. Receiving customers complaint and and give the report to supervisor Job Descriptions : 1. Receiving call from customers 2. Giving Information to customers 3. Blocking customers ATM card because of being stolen or missing 4. Receiving customers complaint and and give the report to supervisor



PT. Golden Rama Express

• Jakarta, Indonesia

• Marketing Assistant

  • Mar 2017 - Jun 2017

  Job Descriptions : 1. Giving/receiving call for clients 2. Monitoring ongoing marketing campaigns 3. Preparing presentations for prospective clients Job Descriptions : 1. Giving/receiving call for clients 2. Monitoring ongoing marketing campaigns 3. Preparing presentations for prospective clients



PT BEST PROFIT FUTURES

• Jakarta, Indonesia

• Marketing Assistant

  • Sep 2014 - Nov 2014

  Job Descriptions : 1. Maintaining and organizing numerous office files 2. Constantly updating the company’s contact and mailing lists 3. Monitoring ongoing marketing campaigns Job Descriptions : 1. Maintaining and organizing numerous office files 2. Constantly updating the company’s contact and mailing lists 3. Monitoring ongoing marketing campaigns