Experience

Prince of Songkla University

• Thailand
• Higher Education
• 300 - 400 Employee

• Foreign Lecturer

  • Jul 2019 - Present



Hatyaiwittayalaisomboonkulkanya School

• Hatyai, Thailand

• Foreign Language Teacher

  • May 2013 - Jul 2019

  • Teaching writing and reading skill to Grade 12 students • Motivated students to maximize academic performance • Planned and implemented lesson plans throughout academic year • Work independently as well as with team members to achieve goals. • Trainer of English Integrated System (EIS) a project of the Ministry of Education of Thailand. • Teaching writing and reading skill to Grade 12 students • Motivated students to maximize academic performance • Planned and implemented lesson plans throughout academic year • Work independently as well as with team members to achieve goals. • Trainer of English Integrated System (EIS) a project of the Ministry of Education of Thailand.



Talkstation

• Manila, Philippines

• English Tutor

  • Apr 2011 - Mar 2013

  • Teaching English to Korean students and adults especially the Listening and speaking skills. • Teaching them grammar and pronunciation as well as the basic intonation using the American intonation skill program. • Make daily class report for day to day activities • Do a monthly evaluation for each student and to know how they progress each month. Show less



Fahed Foods

• Doha, Qatar

• Administrative Assistant

  • Nov 2008 - Dec 2010

  • Placing an order to our supplier from France, Australia, USA and Brazil though emails and phone. • Meeting the supplier representatives every time they are in Doha and report to them the sales we had for the particular month. • Handling the daily accounts revenue and encode them on the computer • Filing the employees and office documents, and administer employees and worker’s needs, • Making invoices for the customers using a computer program Focus5 • Taking the job of the Operations Manager if he is on leave or had a meeting, • Answer the client’s inquiries through the phone and do business over the phone by calling prospective clients and encouraging them to take orders from Fahed foods • Send faxes to clients and prospective clients if there are special promos, new products, or new prices offered. • Take product orders from walk in customers and give them special prices Show less



Woranarichaloem School

• Hatyai, Thailand

• English Language Teacher

  • May 2007 - Oct 2008

  • Planned and implemented lesson plans throughout academic year • Teaching English to the students (reading, writing, speaking and listening skills) • Planned and implemented lesson plans throughout academic year • Teaching English to the students (reading, writing, speaking and listening skills)



Warraphat School

• Hatyai, Thailand

• English Language Teacher

  • May 2005 - Nov 2006

  • Planned and implemented lesson plans throughout academic year • Teaching English to the students (reading, writing, speaking and listening skills) • Do a monthly meeting to assist foreign teachers • Planned and implemented lesson plans throughout academic year • Teaching English to the students (reading, writing, speaking and listening skills) • Do a monthly meeting to assist foreign teachers



Aegis PeopleSupport, Inc.

• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Customer Service Representative

  • 2004 - 2005

  • Work for our client; Experian, one of the credit bureau in the U.S. and provides a quality customer care at all times by helping the customers how to navigate on their account, explain to them how can they get their PICA scores and how can it affect their credit chances. • Learn the Clients websites and links to give a more comprehensive customer service and applies technical knowledge to customers concern. • Performs duties, functions and task that is requested, requires by the team Leader such as compiling of call trackers, escalation sheets, etc. • Received an “eRep of the Month” award three times for having reached all the performance metrics such as the Q.A Score, Schedule Adherence and Time Handling. • Promoted as an Assistant Team Leader • Helping the team and encouraging them to reach its metrics for the week and for the month. • Help trained New Hired Employees on how to answer the call properly, how to handle pressures, irate callers and how to improved their skills • Supervised eight (8) new hired employees in a team and answer sup calls. • Had a weekly meeting with the team leader on how to improve the teams’ metrics and performance. Show less