Experience

BHMS Business & Hotel Management School

• Switzerland
• Education Administration Programs
• 1 - 100 Employee

• Management

  • Dec 2018 - Present

  Assistant of COO Assistant of COO



Sykes Enterprises, Incorporated

• Netherlands
• Financial Services
• 1 - 100 Employee

• Customer Relationship Specialist

  • 2017 - Jun 2018

  - guide the user to solve the problem online. - according to the requirements of the project team, work according to the specified process. - participate in the training of the project team, maintain technical level and customer service skills. - ensure that the service level meets the requirements of the project manager. -在线指导用户解决问题 -根据项目组的要求，按照指定的流程工作 -参加项目组的培训，维持技术水平以及客户服务技巧 -确保服务水平符合项目经理的要求 - guide the user to solve the problem online. - according to the requirements of the project team, work according to the specified process. - participate in the training of the project team, maintain technical level and customer service skills. - ensure that the service level meets the requirements of the project manager. -在线指导用户解决问题 -根据项目组的要求，按照指定的流程工作 -参加项目组的培训，维持技术水平以及客户服务技巧 -确保服务水平符合项目经理的要求


Costa Crociere S.p.A.
• Italy
• Travel Arrangements
• 700 & Above Employee
• English Representative Officer

  • Apr 2017 - Jul 2017

Dream Cruises
• Hong Kong
• Leisure, Travel & Tourism
• 400 - 500 Employee
• Dream Ambassador Front Office- Senior Receptionist

  • Oct 2016 - Mar 2017

Star Cruises
• Hong Kong
• Leisure, Travel & Tourism
• 700 & Above Employee
• Front Office Receptionist

  • Jul 2016 - Oct 2016


Crowne Plaza Shanghai Pujiang

• China
• 1 - 100 Employee

• Front Office- Guest service officer

  • Jan 2015 - Jun 2015

  Internship at Crown Plaza hotel half year(full-time job) Internship at Crown Plaza hotel half year(full-time job)