Technisch Consultant

• Oct 2016 - Present

Als technisch consultant ben ik o.a. verantwoordelijk voor het dagelijks beheer van ruim 400 servers. Mijn hoofdverantwoordelijkheden zijn het beheer van SCCM en het oplossen van complexere vraagstukken (implementeren van een change, oplossen van een incident of bijvoorbeeld het meedenken aan een passende technische oplossing). Daarnaast ben ik verantwoordelijk voor de meeste migraties van klanten van hun oude platform naar de onze toe (nieuwe klanten) en het upgraden en migreren van huidige klanten naar een nieuwer platform (Server 2012R2 naar 2016 of 2019 bijvoorbeeld). Show less

• May 2013 - Jan 2017

• Jul 2014 - Aug 2014

Making applications ready and create an intake for it.

Services & Operations

• Sep 2015 - Sep 2016

NFI is an organization with over 700 employees. At Information Technology & Automation, there is a social atmosphere that focuses on results, continuous improvement and development. - Helping clients with the use of ICT - Contribute to the services of computerization and automation - Support in terms of ICT infrastructure - Recording and monitoring of all incoming messages in a registration tool - Handle incidents and if necessary switch to specialists - Contribute to various projects Show less

Consulting IT Specialist

• Apr 2015 - Jul 2015

Together with other colleagues, I am working on the ICTA department. We perform a migration from Windows XP to Windows 7. We do this for about 700 workstations. We also supply aftercare for employees with any problems. Some daily activities: - Telephone and onsite support to users for hardware, software and network. - Preparation of new medical desktops. - Ensure proper handover of information to colleagues when needed. Together with other colleagues, I am working on the ICTA department. We perform a migration from Windows XP to Windows 7. We do this for about 700 workstations. We also supply aftercare for employees with any problems. Some daily activities: - Telephone and onsite support to users for hardware, software and network. - Preparation of new medical desktops. - Ensure proper handover of information to colleagues when needed.

Excel specialist/Helpdesk support

• Aug 2014 - Apr 2015

Migrating the current system ERP to SAP. - Management and maintenance of approximately 250 workstations within the Benelux, both hardware and software - Providing on-site support to end users Migrating the current system ERP to SAP. - Management and maintenance of approximately 250 workstations within the Benelux, both hardware and software - Providing on-site support to end users

Consulting IT Specialist

• Nov 2013 - May 2014

Rolling out Windows 7 for about 12,000 computers. Before the roll-out starts, all applications must be inventoried. After a decision is made, the application will be made available on the Windows 7 infrastructure, this application will be scripted and tested. Computers and Laptops that do not meet the Windows 7 requirements are being replaced by default. In addition, network and local printers will be configured to operate with Windows 7, if this is not possible the printer will be replaced. This also applies to all other hardware that is used locally. Windows 7 will be rolled out with a combination of Altiris Deployment Server 6.9 and Microsoft SCCM 2012 for the management of two environments (Windows XP and Windows 7 infrastructure). Eventually the Windows XP infrastructure will be phased out. Show less

Helpdesk Specialist

• Aug 2013 - Nov 2013

Core tasks: * Reimaging (Windows 7), checking and deploying 700 PC’s; * Handle, troubleshoot, resolve or escalate the requests and incidents arising from this area Additional tasks: * Follow up on requests and incidents and drive for closure. The scope of issues may range from Europol specific applications to simple facilities requests; * Thoroughly document the received incidents/requests in the Infra, EMC call management system and achieve a defined minimum level of resolved incidents; * Any other tasks within the scope of Help Desk daily business activities Show less

Implementatieconsultant

• Jul 2013 - Aug 2013

Computer and user account migration for Dutch Offices to a new environment. Computer and user account migration for Dutch Offices to a new environment.

Helpdesk Specialist

• Jan 2013 - Apr 2013

At ThyssenKrupp Elevators, I am responsible for supporting users, by telephone, e-mail, on-site and remotely. The main activities: * Support Windows XP and Windows 7 users. * Support mobile telephony. * Ticket Handling with Helpline. * On-site management at other locations. * Server management * Moving profiles At ThyssenKrupp Elevators, I am responsible for supporting users, by telephone, e-mail, on-site and remotely. The main activities: * Support Windows XP and Windows 7 users. * Support mobile telephony. * Ticket Handling with Helpline. * On-site management at other locations. * Server management * Moving profiles

Junior Security Administrator & Autorisatie Manager

• Jul 2011 - Apr 2013

Managing the process for registering new users, granting them access rights and privileges, and suspending access rights when staff leaves. User provisioning consists of security/password support consisting of providing for user identity creation and associating the ID to one or more user authentication mechanisms. Security administration provides the tools and processes to manage access to client assets. Authorisation Management provides the management of user logon access rights to resources. Managing the process for registering new users, granting them access rights and privileges, and suspending access rights when staff leaves. User provisioning consists of security/password support consisting of providing for user identity creation and associating the ID to one or more user authentication mechanisms. Security administration provides the tools and processes to manage access to client assets. Authorisation Management provides the management of user logon access rights to resources.

Helpdesk ondersteuning (Stage)

• May 2010 - Sep 2010

Eerstelijns ondersteuning bieden. Eerstelijns ondersteuning bieden.

Helpdesk ondersteuning (Stage)

• Sep 2009 - Mar 2010

Eerste- en tweedelijns ondersteuning bieden. Eerste- en tweedelijns ondersteuning bieden.