Marvin Ching
Product Solution Engineer at HIOKI SINGAPORE PTE. LTD.- Claim this Profile
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英语 Professional working proficiency
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Chinese Native or bilingual proficiency
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Malay Limited working proficiency
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Indonesian Limited working proficiency
Topline Score
Bio
Experience
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HIOKI SINGAPORE PTE. LTD.
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Singapore
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Product Solution Engineer
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Jan 2021 - Present
2021-01 - Current Product Solution EngineerHioki Singapore Pte Ltd • For Singapore, Philippines, and Oceania• Provide product training and technical support to customers and distributors.• Provide coach and create training material for internal Application Engineers• Assisting and organizing Exhibitions in various countries.• Documented and updated build, quality, and performance records.• Recommended software solutions, built custom software proposals, and developed presentations.• Collaborated with HQ teams to develop and implement product improvements to enhance performance.• Recommended solutions (IoT Solutions), built custom proposals, prepared supporting information, and delivered presentations to boost sales.• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.• Resolved problems, improved operations, and provided exceptional service.• Worked with customers to understand needs and provide excellent service.• Conducted research, gathered information from multiple sources, and presented results.• Developed team communications and information for meetings.• Setup and manage E-commerce website.
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Product Marketing Engineer
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Dec 2018 - Jan 2021
Technical Support to Regional CountriesTechnical Product Training to Distributors and CustomersMarketing and Branding for products in a specified industryTechnical advice upon customer requirements
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TPSC Asia Pte Ltd
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Plastics Manufacturing
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1 - 100 Employee
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Sales Executive
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Nov 2015 - Aug 2018
Regional Sales Representative for South Asia Countries and Indonesia.Monitoring customer payment regularly and shipment promptly.Liaises with customer's R&D department for new project development.Reporting and updateing sales performance and customer project to managers.Exploring new customers and giving technical advise according to their requirement. Regional Sales Representative for South Asia Countries and Indonesia.Monitoring customer payment regularly and shipment promptly.Liaises with customer's R&D department for new project development.Reporting and updateing sales performance and customer project to managers.Exploring new customers and giving technical advise according to their requirement.
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Sales Executive
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Apr 2013 - Nov 2015
Regional Sales Representative for South Malaysia, Singapore and Batam (Indonesia).Liaise with Customers for new project developments and provide technical advise during development stage.Learn and understand products from multiple Suppliers.Liaise with internal team for accurate shipment arrangements.Monitoring customer payment and different requirements over time by time. Regional Sales Representative for South Malaysia, Singapore and Batam (Indonesia).Liaise with Customers for new project developments and provide technical advise during development stage.Learn and understand products from multiple Suppliers.Liaise with internal team for accurate shipment arrangements.Monitoring customer payment and different requirements over time by time.
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Education
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Singapore Polytechnic
Advance Diploma, Polymer Sciences -
Singapore Polytechnic
Diploma, Material Sciences