Experience

Ed Voyles Automotive Group

• United States
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Cashier Customer Service

  • Apr 2021 - Present

  • Greets customers at the cashier window in a pleasant and professional manner. • Computes customer bills. • Receives cash, checks and credit card payments from customers; records amount received • Refers customers who have questions about the work performed, additional maintenance, or repairs etc. to the service advisor or other appropriate individual. • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution. • Maintains and files repair orders, parts invoices, rental forms; lists missing documents. • Closes all open invoices. • Assists service and parts department with telephone coverage. • Provides clerical and secretarial assistance to parts and service departments. • Works with department manager to keep abreast of new products and services offered, their features and value, and any changes in price. • Performs other duties as assigned, training new employees, and stocking new cars before they arrive(inventory clerk). Show less



Stein Mart

• Retail
• 700 & Above Employee

• Merchandise Manager

  • Mar 2016 - Oct 2020

  Interface with customers to identity purchasing needs and direct them to appropriate department; recommend additional products or cost effective alternatives to enhance service and satisfaction. Maintain and organize store displays to enhance product visibility and expedite product location activities. Interface with customers to identity purchasing needs and direct them to appropriate department; recommend additional products or cost effective alternatives to enhance service and satisfaction. Maintain and organize store displays to enhance product visibility and expedite product location activities.



JCPenney

• United States
• Retail
• 700 & Above Employee

• Department Supervisor

  • Nov 2010 - Mar 2016

  Preparing daily workloads for staff & coordinating the daily allocation of work. Motivating the team to achieve high standards. Handling new client enquiries and acting as the face of the business. Dealing with and resolving problems and issues which arise. Working with the management team and sales association to drive sales forward. Mentoring and coaching. Monitoring & reporting on standards & performance targets. Arranging & chairing weekly team meetings, focusing on credit & sales. Implementing new initiatives. Involved in the recruitment of new staff. Praise team members and creates a positive working environment. Ensuring all administrative and IT records are entered and updated correctly. Providing prompt and accurate information on individual performance. Show less



Divine Medical Billing, INC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Medical Billing

  • Apr 2010 - Oct 2010

  Accurately applied payments to patient accounts. Researched and resolved incorrect payments, EOB rejections, and other issues with outstanding accounts. Reviewed billing edits and provided insurance providers with corrected information. Provided tenacious follow-up to ensure proper payments were fully collected. Accurately applied payments to patient accounts. Researched and resolved incorrect payments, EOB rejections, and other issues with outstanding accounts. Reviewed billing edits and provided insurance providers with corrected information. Provided tenacious follow-up to ensure proper payments were fully collected.



Milligan Meds/Peds

• Receptionist

  • Sep 2008 - Feb 2009

  Performed routine medical office duties such as scheduling appointments, patient check-in/out, and initiated new accounts. Monitored and obtained appropriate insurance approvals and assisted with billing. Performed routine medical office duties such as scheduling appointments, patient check-in/out, and initiated new accounts. Monitored and obtained appropriate insurance approvals and assisted with billing.



Lotus Women's Care

• United States

• Administrative Assistant

  • Jun 2007 - Aug 2008

  Managed the front office by performing manual and computerized scheduling, billing, and maintaining their medical and insurance records (including major carries and Medicaid). Process an average of 150 patients on weekly basis for a fast-paced OB/GYN practice. Receive and receipt cash item and third party reimbursements. Follow upon submitted claims, resubmit claims as necessary and monitor unpaid claims. Managed the front office by performing manual and computerized scheduling, billing, and maintaining their medical and insurance records (including major carries and Medicaid). Process an average of 150 patients on weekly basis for a fast-paced OB/GYN practice. Receive and receipt cash item and third party reimbursements. Follow upon submitted claims, resubmit claims as necessary and monitor unpaid claims.



Dressbarn

• United States
• Retail
• 700 & Above Employee

• Assistant Store Manager

  • Apr 2001 - Jun 2007

  Held responsible for training different levels of management on operational and visual procedures. Planned promotional events and worked with outreach programs. Resolved all store or customer related issues in a courteous, professional, and timely manner. Responsible for all daily operations, policy implementation and monitoring payroll/store sales. Implemented long and short term objectives. Communicated visual objectives and merchandise executions to store stuff with deadlines. Show less