Implementation Specialist

• Oct 2022 - Present

Customer Experience Specialist

• Oct 2021 - Present

Volunteer

• Nov 2018 - Present

• Engaged in team meetings to discuss and develop solutions to the challenges faced by Hamilton’s youth population • Worked with the social media team to grow our Instagram platform to over 1000 followers by sharing youth-specific information • Collaborate with other departments within the City to highlight youth-related activities and areas of investment needed to empower the youth • Championed and managed various successful youth centered campaigns • Created proper documentation of important information during meetings Kept minutes for meetings Show less

Independent Business Owner

• Apr 2020 - Present

• Established a handmade natural body care brand that creates body butters and hair oils • Utilized online web platforms to create brand logo and stickers • Designed a business plan and carried out SWOT analysis • Utilized platforms like Square up and Linktree to allow for easy checkout and connected them to my Etsy shop • Created marketing templates for brand promotion on social media • Exceeded the 20-customer mark and made over 14 sales on the launch day • Incorporated refills for customers in Hamilton to encourage recycling Show less

Cashier Customer Service

• Jul 2019 - Mar 2021

- Attended to over 90 customers daily - Displayed strong work ethic while working in a fast-paced and demanding environment - Displayed the ability to learn new skills and procedures quickly and efficiently - Excellent customer service as highlighted by the manager and customers - Attended to over 90 customers daily - Displayed strong work ethic while working in a fast-paced and demanding environment - Displayed the ability to learn new skills and procedures quickly and efficiently - Excellent customer service as highlighted by the manager and customers

Project Lead

• Sep 2019 - Dec 2019

• Collaborated in a team of three to create a laser-printed, wood, plant reference guide ring-book for the CPL, applying our understanding of permaculture design • Created a project plan, report, and pitch to showcase the proposed solution • Achieved a grade of A+ in the project • Improved teamwork skills and ability to work in a multi-disciplinary team environment • Project is published on the Academic Sustainability Programs Office 2019-2020 Annual Report • Collaborated in a team of three to create a laser-printed, wood, plant reference guide ring-book for the CPL, applying our understanding of permaculture design • Created a project plan, report, and pitch to showcase the proposed solution • Achieved a grade of A+ in the project • Improved teamwork skills and ability to work in a multi-disciplinary team environment • Project is published on the Academic Sustainability Programs Office 2019-2020 Annual Report

MUST scholar

• May 2019 - Dec 2019

- Focused on research related water security issues in Lake Chad and the Congo Basin - Worked closely with research supervisors to carry out various tasks and improved research skills - Created a research poster for the McMaster Water Week Research Showcase and emerged as the winner for the best poster in the undergraduate category - Applied GIS skills by creating a map to show the proposed solutions to the water security issues in Lake Chad - Participated in various workshops organized to improve professional skills (presentation, poster creation, infographics, and research methods) Show less

Chaplain

• Sep 2018 - Apr 2019

- Conduct devotionals for every practice and major concerts alongside the co-chaplain. - Give words of encouragement to the choir before every concert and practice as required - Conduct devotionals for every practice and major concerts alongside the co-chaplain. - Give words of encouragement to the choir before every concert and practice as required

Customer Service Representative

• Sep 2017 - Apr 2019

- Developed teamwork skills through working with a team to prepare and make smoothies for over 100 students daily while maintaining clean workstations - Successfully learned how to work at different stations independently after one week of training while improving time management and multitasking skills - Developed teamwork skills through working with a team to prepare and make smoothies for over 100 students daily while maintaining clean workstations - Successfully learned how to work at different stations independently after one week of training while improving time management and multitasking skills

Team Member

• Jan 2019 - Feb 2019

• Worked with a team of four to develop and pitch an innovative solution to water issues in Hamilton to the Mayor of Hamilton amongst other judges • Decided on a mobile application to improve navigation and visitation of the 130 plus waterfalls in Hamilton in order to promote interest in protecting water resources • Improved multi-tasking and time management skills through meeting tight deadlines while delivering quality content • Worked with a team of four to develop and pitch an innovative solution to water issues in Hamilton to the Mayor of Hamilton amongst other judges • Decided on a mobile application to improve navigation and visitation of the 130 plus waterfalls in Hamilton in order to promote interest in protecting water resources • Improved multi-tasking and time management skills through meeting tight deadlines while delivering quality content

Youth Coordinator

• Nov 2016 - Sep 2017

Worked with a team to create and supervise events for incoming youths from Nigeria going to Columbia International College and Southern Ontario College to help them adjust to the Canadian System upon arrival. Worked with a team to create and supervise events for incoming youths from Nigeria going to Columbia International College and Southern Ontario College to help them adjust to the Canadian System upon arrival.

Sales Representative

• Jul 2016 - Jul 2016

- Engaged with prospective customers through persuading them to buy product - Worked with other team members to increase sales over the course of two weeks - Contributed to team effort by accomplishing related results as needed ( handing out over 300 sale cards a day) - Engaged with prospective customers through persuading them to buy product - Worked with other team members to increase sales over the course of two weeks - Contributed to team effort by accomplishing related results as needed ( handing out over 300 sale cards a day)

Student Volunteer

• Jun 2015 - Jun 2016

coordinated social network group, operated with a planning team to create an agenda for the festival, talked to attendees about the purpose of the event. coordinated social network group, operated with a planning team to create an agenda for the festival, talked to attendees about the purpose of the event.