Experience

Embassy of Canada | Ambassade du Canada

• Migration Program Assistant

  • Jul 2018 - Present

• Immigration Program Clerk

  • Sep 2016 - Present



VFS Global

• Submission officer at Canada Visa Application Centre

  • Jun 2015 - Sep 2016

  Active assistant during opening of the new Canada Visa Application Centre in Poland. Contacting suppliers, IT specialists, coordinating meetings.Processing and accepting applications to Canada (tourism, study and work permits). Handling passports and cooperation with the Embassy. Entering data into the internal application system as well as into the external Canada’s tool. Handling customers queries in person, by email and over the help line.General administration duties-… Active assistant during opening of the new Canada Visa Application Centre in Poland. Contacting suppliers, IT specialists, coordinating meetings.Processing and accepting applications to Canada (tourism, study and work permits). Handling passports and cooperation with the Embassy. Entering data into the internal application system as well as into the external Canada’s tool. Handling customers queries in person, by email and over the help line.General administration duties- cooperation with courier companies, banks, responsible for financial documents, daily reports, handling cash and coordinating banks transfers, close cooperation with the management team, lawyers and other VACs. Show more Show less



Pióroteka Maciej Gromek sp.j

• Customer Advisor

  • Aug 2014 - Jun 2015

  Advising customers in the area of writing instruments like exclusive fountain pens, ballpoint pens and other. Selling such brands as Waterman, Parker, Visconti, Conklin, Japanese brands and other.By contact with sometimes a demanding client I have learned how to listen and successfully communicate with people. Thanks to that ability I was able to understand their expectations and advise buying an appropriate product. But biggest satisfaction not always come from selling the most expensive… Advising customers in the area of writing instruments like exclusive fountain pens, ballpoint pens and other. Selling such brands as Waterman, Parker, Visconti, Conklin, Japanese brands and other.By contact with sometimes a demanding client I have learned how to listen and successfully communicate with people. Thanks to that ability I was able to understand their expectations and advise buying an appropriate product. But biggest satisfaction not always come from selling the most expensive pen but from seeing our customers coming back for a new pen, for supplementary goods or an advice. Greeting them and talking to them, asking about their favorite pen and offering something new was my everyday goal and pleasure. Show more Show less