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Adam Malone - MCIPS

Martyn was key to me getting over the line with my ACII during my time with Allianz. His teaching style really allowed me to grasp complex topics even if they were new to me and unrelated to my day to day work. Martyn is friendly, approachable and was always available for a chat when needed. I wish him all the best for the future and highly recommend him.

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Credentials

  • ACII
    Chartered Insurance Institute

Experience

    • United Kingdom
    • Insurance
    • 1 - 100 Employee
    • Director
      • May 2021 - Present

    • Insurance Training Consultant
      • May 2005 - May 2021

      I am a specialist training consultant, working with Insurance Training Partnership, assisting many 100s of people across the country in passing and progressing in their insurance exams.In addition, I am also a freelance motor claims investigator, covering the north of England.

    • Insurance
    • 1 - 100 Employee
    • Motor Claims Team Manager
      • Sep 2001 - Apr 2005

      I was responsible for a team of claims handlers, involved in the notification and initial review of new commercial motor and fleet claims. I directly reported to the Claims Manager for the Northern Region on KPIs, including Priority Repairer strike rates and Credit Hire. In addition, I had to work closely with the Chief Motor Engineer and Engineer network. I was also involved in overseeing the closure of the department prior to redundancy in 2005. I was responsible for a team of claims handlers, involved in the notification and initial review of new commercial motor and fleet claims. I directly reported to the Claims Manager for the Northern Region on KPIs, including Priority Repairer strike rates and Credit Hire. In addition, I had to work closely with the Chief Motor Engineer and Engineer network. I was also involved in overseeing the closure of the department prior to redundancy in 2005.

    • Senior Claims Handler
      • Oct 1996 - Sep 2001

      Various roles, including technical motor injury referrals, and leading a small sub-team of handlers. Also had a secondment to Property Claims in 2001, where I was involved in the handling of a wide range of claims, overseeing various delegated authority schemes, and liaising closely with loss adjusters. Various roles, including technical motor injury referrals, and leading a small sub-team of handlers. Also had a secondment to Property Claims in 2001, where I was involved in the handling of a wide range of claims, overseeing various delegated authority schemes, and liaising closely with loss adjusters.

    • Singapore
    • Public Relations and Communications Services
    • Liability and Motor Injury Claims Handler
      • Sep 1987 - Oct 1996

      Worked in various roles in the commercial claims department, including Liability claims (EL/PL/Products/PA/Travel/Household Liability), and Motor Claims (including technical claims involving injury and reservation of rights). Worked in various roles in the commercial claims department, including Liability claims (EL/PL/Products/PA/Travel/Household Liability), and Motor Claims (including technical claims involving injury and reservation of rights).

    • Trinidad and Tobago
    • Insurance
    • 1 - 100 Employee
    • Commercial Underwriting Trainee
      • Jul 1985 - Sep 1987

      Working in a commercial underwriting department, I was responsible for Commercial Vehicle renewals, new Fleet quotations, in addition to general liability and traders liability policies. Working in a commercial underwriting department, I was responsible for Commercial Vehicle renewals, new Fleet quotations, in addition to general liability and traders liability policies.

Education

  • Garforth Comprehensive School
    1980 - 1985

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