Experience

Elmhirst Parker LLP

• Law Practice
• 1 - 100 Employee

• Conveyancing Assistant

  • Oct 2022 - Present



GC Motors

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Executive

  • Jun 2022 - Oct 2022



Autoweb Design

• United Kingdom
• Software Development
• 1 - 100 Employee

• Business Development Executive

  • Mar 2022 - May 2022



GC Motors

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Sales Executive

  • Jul 2021 - Mar 2022

• Customer Care Executive

  • Mar 2021 - Jul 2021



Sky

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Business Sales Executive

  • Nov 2020 - Mar 2021



Ebuyer

• Retail
• 100 - 200 Employee

• New Business Sales Executive

  • Jan 2020 - Apr 2020



AMT Auto

• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Short Term Leasing Specialist

  • Dec 2018 - Dec 2019



Schoolsplus

• York, United Kingdom

• Supervisor

  • Jan 2016 - May 2019

  Senior level member of staff managing access to multiple sites across York and the North of England. Liasing with customers on a face to face basis to ensure all needs were being met and smooth day-to-day operation of events being held on site. Managing customer contact in a high risk environment, ensuring all safeguarding issues were minimised and dealt with in a professional manner. Covering instances of absence at late notice, and working as part of a team and on a solitary basis. Tasked with securing sites to ensure safety of members of staff and the grounds and buildings. Show less



Selectra

• France
• Technology, Information and Internet
• 700 & Above Employee

• Sales Executive

  • Apr 2018 - Jul 2018

  Having spent time in a Customer Service environment, I felt the need to broaden my horizons and search for a new venture. In April 2018 I moved to Madrid, Spain, to try my hand at in sales in an exciting new Multi-National company. In early May, after dealing with the complexities of moving to a new country, acquiring the correct work documents etc, I began my journey as a Salesman for Selectra UK. The department, which is currently in its infancy is made up of a team of 9 people from across the U.K. and Europe. We are based in Madrid in the offices of our Spanish and Portuguese colleagues. From the very beginning of my time within the company I took the challenges and opportunities the role presented me and ran with them, beating my daily targets and developing my skills as a salesman and honing the techniques required to sell in a manner which is honest, open and customer focused. Since starting with Selectra I have also begun to learn about SEO, and I hope to learn more about it over time. I report directly to the Head of Selectra UK on a daily basis, reporting posted sales and sharing ideas for growth and development of myself, other colleagues and the business as a whole. I have also been part of the development of the training process at Selectra UK, drawing on my experience from previous roles and utilising skills and procedures I have learned to better direct coaching efforts made here. Show less



Volkswagen UK

• United Kingdom
• Motor Vehicle Manufacturing
• 100 - 200 Employee

• Customer Relations Manager

  • Jan 2017 - Apr 2018

  Tasked with managing customer complaints of differing complexities and issues. I was in charge of a case load that can vary from 10 through to 50 at a time which I had to assess and action as needed. My role required me to follow a rough process but enabled me the freedom to act as I saw fit to ensure the best resolution for both client and customer. On a daily basis I liaised with the Volkswagen retail network and multiple customers through over the phone conversations and email to ensure that regular updates are provided to customers and information received on repair work, vehicle orders and many other different issues which arose. During my time as a CRM for Volkswagen, I earned multiple step up opportunities, right from the very beginning of my time working for Volkswagen I made it my priority to learn as much as I could as soon as I could to be an asset to both my immediate team and the department as a whole. The opportunities for step up ranged from being a point of escalation to deal with more complex and difficult cases, to being a lead member of the team coaching new members of staff on correct procedure and process and best practice. As part of my role, there were numerous KPIs which I had to attain and I am proud of the fact that I was almost exclusively above target in all areas from the beginning of my time with Volkswagen and I was seen as an example to many people. Within my most recent role with Volkswagen I was a primary point of reference for many people, they trusted my judgement and experience to help them better deal with their own cases. I like having responsibility for others as part of my role, I thrive from helping others succeed. Show less



Whittard of Chelsea

• United Kingdom
• Retail
• 100 - 200 Employee

• Keyholder

  • Sep 2015 - Aug 2016

  During my time at Whittard, I was entrusted with day to day shop work along with many other additional and higher level tasks. One of the management roles I dealt with was banking, including weekly cash collections which at times were in excess of £5000 in the safe. A second role which I was entrusted with was being given the keys to the store and entrusted with the security of the unit and to be an emergency call out if there was any need for a member of staff to be on site out of hours. I enjoyed my time at Whittard, it gave me great insight to the role of lower level management and was a great introduction to retail management. Show less



Home Bargains

• United Kingdom
• Retail
• 700 & Above Employee

• Store Assistant

  • Nov 2014 - Sep 2015

  During my time at Home Bargains I was selected as a member of staff from the Selby Store to help set up a new unit in York due to my high level of work and enthusiasm while on shift. As part of this, I was given senior roles by my then Store Manager, and I was a very highly regarded member of staff, known for my willingness to go above and beyond as and when the business (or customers) needed me to. During my time at Home Bargains I was selected as a member of staff from the Selby Store to help set up a new unit in York due to my high level of work and enthusiasm while on shift. As part of this, I was given senior roles by my then Store Manager, and I was a very highly regarded member of staff, known for my willingness to go above and beyond as and when the business (or customers) needed me to.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew Trainer

  • Oct 2013 - Jan 2015

  In addition to the expected cooking and serving of food, I was in charge of a team which varied in size from between 10 and 30 at busy times, I ensured shifts ran smoothly and helped the management team deal with problems as they arose. I also trained new staff and kept existing colleagues training up to date. One of my favourite parts of my role at McDonald’s was being given the chance to take a leadership role of the Apprenticeship program and be in charge of the uptake and development of colleagues who were on the program. This role gave me my first taste of a coaching and training role and gave me a good idea of the best way to exploit my own skills for others’ gain. Show less