Experience

Maverick Aviation

• India
• Airlines and Aviation
• 1 - 100 Employee

• Senior Business /Technical Analyst

  • Oct 2005 - Present

  Serving as international business consultant, technical analysist and trainer throughout Europe. Previously under contract through Northrop Grumman to provide advanced Network Security training to the US Military. Examples include provision of IT training for US Military stationed throughout Europe and Senior Business/Technical Analysist for Moscom, the leading WiFi provider in Moscow. In these and other similar roles, I provide my clients with information, plans and strategies to leapfrog their businesses over their competitors by leveraging existing and new tools, techniques and technologies. Show less



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Senior Microsoft Technical Architect / System Engineer

  • Dec 2007 - Apr 2008

  Contracted to document, re-engineer and optimize the development and production infrastructure and systems for the National Health Service (NHS) (NHS Choices) public MOSS 2007 Web. Developed approximately 500 pages documentation on the existing systems, including technical architecture design revisions, optimizations, changes, diagrams. Assisted technical staff in performing production builds and rollouts. Worked with management to refine and optimize the development process. Contracted to document, re-engineer and optimize the development and production infrastructure and systems for the National Health Service (NHS) (NHS Choices) public MOSS 2007 Web. Developed approximately 500 pages documentation on the existing systems, including technical architecture design revisions, optimizations, changes, diagrams. Assisted technical staff in performing production builds and rollouts. Worked with management to refine and optimize the development process.



Endero Oyj

• Senior Microsoft Technical Architect

  • Apr 2007 - Dec 2007

  Technical architecture, infrastructure design of large-scale Microsoft SharePoint MOSS 2007 Intranet portals for multinational clients. Developed technical documentation and delivered a series of technical training courses for Siemens technical support group and “Knowledge Workers”. Technical architecture, infrastructure design of large-scale Microsoft SharePoint MOSS 2007 Intranet portals for multinational clients. Developed technical documentation and delivered a series of technical training courses for Siemens technical support group and “Knowledge Workers”.



Northrop Grumman

• Airlines and Aviation
• 1 - 100 Employee

• Senior Network Security Trainer

  • Mar 2006 - Apr 2007

  Delivered Information Assurance and Computer Network Defense training and certification programs to US Army personnel throughout Europe. Training enabled senior technical staff to manage, administer and secure the military network. Programs included: Network+, Security+, Information Assurance and Computer Network Defense (IACND 1 and 2), Organizational Unit Administration (Active Directory OU Admin), SharePoint Portal Server 2003 and MOSS 2007. Delivered Information Assurance and Computer Network Defense training and certification programs to US Army personnel throughout Europe. Training enabled senior technical staff to manage, administer and secure the military network. Programs included: Network+, Security+, Information Assurance and Computer Network Defense (IACND 1 and 2), Organizational Unit Administration (Active Directory OU Admin), SharePoint Portal Server 2003 and MOSS 2007.



Grand Hotel Europe

• Russian Federation
• Hospitality
• 1 - 100 Employee

• Director of IT and eCommerce

  • Jan 2005 - Sep 2005

  Managed IT Department and staff plus project plans, budgets and specifications for replacement of IT and Video-on-demand systems. ($1M+) Business analysis and IT systems audit, equipment specifications, vendor selection and procurement. Reengineered IT infrastructure from the ground up. Planned server migrations: UNIX, NT-4 and Windows 2000 to Windows 2003, Novell GroupWise to Exchange 2003 and Novell NDS to Windows 2003 and Active Directory. Supervised operation and maintenance of Fidelio, Micros, Navision ERP, Banking EDI, POS, and CRM. Skills/Technologies: NT, windows XP and XP Pro, Windows 2000, Windows 2003, Active Directory, Novell GroupWise, ISA Server, Office XP, Office 2003. Compaq, HP and Dell servers. Configuration of SCSI and RAID systems, clustering. Diagnosis, troubleshooting faults with hardware, operating system, services and applications. Novell, NDS, DOS, Access, Excel, Office XP, Fidelio, Opera, Navision, ERP, EDI, POS, CRM, IT Management, eCommerce. Show less



Corinthia Nevskij Palace Hotel

• Director of IT and eCommerce

  • Jul 2004 - Jan 2005

  Hands-on Technical/Management role. Physical infrastructure and network analysis, design, specification, procurement and configuration including fiber optics, switches, routers, firewalls, gateways, and network services such as DNS, DHCP, WINS and Active Directory and hotel-wide WiFi system. Migration from Novell 5.x and NT 4.0 network to Windows 2003 Active Directory and Microsoft Exchange 5.5 mail server to Microsoft Exchange 2003. Skills/Technologies: NT, windows XP and XP Pro, Windows 2000, Windows 2003, Active Directory, Exchange 5.5, Exchange 2000, Exchange 2003, IAS Server, ISA Server, Office XP, Office 2003. IBM, Compaq, HP and Dell servers and workstations. Server Installation and configuration including SCSI and RAID systems, clustering, SAN/NAS. 2nd and 3rd Line maintenance, diagnose, troubleshoot, and solve problems and faults with hardware, operating system, services and applications. Novell, NDS, DOS, Access, Excel, Office XP, IT Management, eCommerce. Show less



Arcadia, Inc.

• United States

• Director – International Business Development

  • Jan 2002 - Jul 2004

  Served as a combination of Technical Architect, Business Analyst and Program Manager. Collected and documented customer requirements. Designed system architectures to solve business problems. Developed and published articles on offshore outsourcing for industry journals, web sites and other publications. Program management including business analysis, use cases, customer liaison, development team liaison, project management, software development, agile and rapid development and Microsoft solutions framework (MSF). Skills/Technologies: Sales engineer, Internet marketing, Microsoft-based architectures and solutions, software development life cycle (SDLC), system architecture design, business analysis (BA), application/technology selection and integration. Windows XP and XP Pro, Windows 2000, Windows 2003, Active Directory, Exchange 2000, IAS Server, ISA Server, Office XP, Office 2003, BizTalk and Sharepoint Portal Server. Show less



World Wide Data Link Corporation

• Affiliate Manager

  • Jul 2000 - Jan 2002

  Provided technical and marketing support for over 10,000 affiliates world-wide. Worked with affiliates to help increase their sales and marketing results. Worked in conjunction with WWDL to debug and fine tune the affiliate program in order to make it as user-friendly and bug-free as possible. Replied to all affiliate questions/comments/complaints with a guaranteed service-level. Investigated and researched the design and implementation of new and improved affiliate programs to expand sales channels for WWDL’s web-based businesses world-wide. Researched and recommended programs to affiliates including link and banner exchanges, pay-per-click, AdWords, AdSense and other systems to improve the quality and results of their promotions. Skills/Technologies: Google AdWords, Google AdSense, Internet marketing, web design, eCommerce, affiliate management, co-branding, results-based marketing, web statistical analysis, pay-per-click marketing, XML feeds, JavaScript, HTML. Show less



Paedent Informatics

• Canada
• Software Development

• Microsoft Certified Trainer

  • Apr 1997 - Jul 2000

  Delivered Microsoft Certified Training for Solution Developers and Systems Engineers throughout North America. Delivered Microsoft Certified Training for Solution Developers and Systems Engineers throughout North America.



Canadian Communications Research Center

• Researcher: Training Technologies

  • Apr 1996 - Apr 1997

  In a joint research project involving the scientists of the Canadian Communications Research Center and Delcom International in Ottawa, I headed a project to research a multimedia-enhanced Virtual Classroom for Intranets and the Internet. Developed a set of tools, techniques and technologies to facilitate the development, management and delivery of self-paced and leader-directed learning via the Internet. Project included the ability to analyze client bandwidth and automatically optimize and restructure presentations based on the bandwidth available. Granted an Enhanced Reliability Security Clearance by the Canadian Government. Skills/Technologies: Java, JavaScript, HTML, ASP, Shockwave, CBT, interactive multimedia, web design, eCommerce, payment systems, object-oriented technologies, web technologies, XML. Show less



Cognos

• Software Development
• 100 - 200 Employee

• Education Specialist

  • May 1995 - Feb 1996

  Developed, reviewed and edited traditional instructional courseware for advanced client/server application development tools including: Axiant, Powerhouse and Real Objects. Assisted the existing training group in adopting standard ISD (Instructional System Design) methodologies and practices. Completed initial rollout and first deliveries of training to internal staff, distributors and customers in Canada and Mexico. Skills/Technologies: Database analysis and design, SQL, SQL Server, reports, middleware, Visual Basic, Cognos, Axiant, Powerhouse, Real Objects, PowerPlay, Impromptu, Microsoft Access, Microsoft Excel, Microsoft Office, DBMS, RDBMS. Show less



CML Technologies

• United States
• Telecommunications

• Trainer

  • Mar 1994 - Apr 1995

  Established a new technical training department responsible for the development and delivery of technical training. Developed and delivered traditional and multimedia training materials for internal personnel, customers and partners. Provided support and advice to support ISO-9000 certification for the manufacturing plant. Within the first six months, had developed two highly-technical instructor and student training kits of over 500 pages each for system service engineers. Developed a series of computer-based CBT and interactive multimedia presentations using Multimedia Toolbook and Visual Basic. Skills/Technologies: Technical Course Development, Technical Training, Multimedia Development, CBT Development, ISO-9000, Windows 95, Visual Basic, Microsoft Access, Training Management, Microsoft Office, technical writing and documentation. Show less



Friesen, Kaye and Associates

• Canada
• Professional Training and Coaching
• 1 - 100 Employee

• Training Technologist / Consultant / Multimedia Developer

  • Dec 1992 - Feb 1994

  Responsible for carrying out technology-related projects for FKA’s Custom Contracts Group. Specialized in applying leading-edge computer technology to solve training problems. Projects Included: - Technical evaluation on 30 multimedia authoring packages. - Redesigned Artisoft’s Five-Star Dealer Training Course. - Analyzed data obtained from a global training needs assessment. - Developed 8-hours of interactive multimedia courseware for distribution to government agencies across Canada. – Developed and delivered a one-week Fortran-77 course. - Delivered a train-the-trainer course for software trainers. Skills/Technologies: Course Development, Technical Instruction, FORTRAN, Train-the-Trainer, Multimedia Development, CBT Development, Data Analysis, Microsoft Office, Microsoft Excel, Microsoft Access. Show less



Mitel Corporation

• Software Development
• 1 - 100 Employee

• Senior Technical Training Specialist

  • Jul 1989 - Mar 1993

  Developed and delivered traditional and video technical training programs world-wide for internal electronics manufacturing personnel, customers and partners. Courseware and programs included: Surface Mount Technology (SMT), ISO-9000 and Quality Systems, Mitel Digital and Analogue Products, Mitel Semiconductor Devices and Statistical Process Control. Achieved significant cost savings and reductions through the development and delivery of self-instruction courseware and materials which enabled manufacturing operations to be optimized and migrated to other facilities without engineering personnel. Skills/Technologies: Training Development, Training Delivery, DOS, Windows 3.1, Ethernet, TCP/IP, DEC Pathworks, Video Production, Training Management, ISO-9000, Statistical Process Control. Show less



426 Transport Training Squadron – Canadian Armed Forces

• Flight Simulator Technologist

  • May 1987 - Jul 1989

  Maintenance of a digital flight simulator complex including: multi-processor real-time computer system, computer image generation system and all peripherals. Performed software and systems analysis to modify the software to more accurately represent the flight characteristics and realism of the simulation. Skills/Technologies: Flight Simulator, Multi-Processor, Real-Time, Visual System, Hydraulics, Pneumatics, Instrumentation, C, FORTRAN, Analogue and Digital Electronics, Software Analysis and Design. Show less



Canadian Forces School of Communications and Electronics

• Computer Systems Manager / Programmer / Analyst

  • Jan 1984 - Apr 1987

  Performed routine systems administration tasks including upgrades, software installation and back-up. Performed business process analysis, designed and developed bespoke military software applications. Skills/Technologies: C, FORTRAN, Databus, Arcnet, Office Applications, Software Development, Software Analysis and Design, Structured Development Methodology (SDM), Business Analysis. Performed routine systems administration tasks including upgrades, software installation and back-up. Performed business process analysis, designed and developed bespoke military software applications. Skills/Technologies: C, FORTRAN, Databus, Arcnet, Office Applications, Software Development, Software Analysis and Design, Structured Development Methodology (SDM), Business Analysis.



Canadian Armed Forces

• Canada
• Defense and Space Manufacturing
• 300 - 400 Employee

• Electronics Instructor

  • Jul 1982 - Dec 1983

  Technical Training and Instruction, Analogue and Digital Electronics, Staff Supervision, Staff Evaluation, Management. Technical Training and Instruction, Analogue and Digital Electronics, Staff Supervision, Staff Evaluation, Management.