Experience

Hawden Group USA, Inc.

• CEO/Owner

  • May 2013 - Present

  Hawden Group USA, Inc., is a boutique design & furniture firm committed to creating the right solution for your work and outdoor environments. After more than 20 years of forging relationships with some of the most respected furniture manufacturers, we have the ability to cut out the middleman and go straight to the source. In many cases we can offer U.S.A. Manufactured Product at a price lower than if foreign made and imported. With a broad range of experience in corporate, government, medical and education sectors, we are a uniquely flexible company dedicated to providing highly personalized service.At the core of our company philosophy is the understanding that people are the most valuable asset of any business. We bring a sense of responsibility and ownership to every client and each project. At the center of our approach is YOU, the client. We view each client as a unique partner, and we are dedicated to providing personalized service that meets the specific needs of your project.Hawden Group USA, Inc. is a Certified Small Woman Owned dealership — ##11030114

• Managing Partner/Sales

  • Feb 2011 - May 2013

  I created a million dollar boutique dealership here in California in two years. 100% referral business!!We work in Commercial, government, educational, hospitality and the medical markets.We only sell American Made products.We are a Certified Woman Owned Small Business.We have new and refurbished furniture.We are known for our excellant service and very reasonable prices



Long Beach Area Chamber of Commerce

• Non-profit Organizations
• 1 - 100 Employee

• Woman's Business Council President

  • Aug 2010 - Jul 2012

  I was recently re-elected for 2012-2013 I was recently re-elected for 2012-2013



Interior Office Solutions

• United Kingdom
• Construction
• 1 - 100 Employee

• Business Development/ GSA Specialist

  • Jan 2007 - Jan 2011

  Business Development. Became very active in the Orange County and Inland Empire areas. Developed new relationships and doubled her referral rate through her affiliations. Worked in depth with the Port of Long Beach and the Port of LA. Joined groups affiliated with the Harbor, Homeland Security, Port Terminals and Fuel Industry. Set high standards for work ethics with IOS. Applying out of the box thinking at Trade Shows and special events brought new business to the company. Excellent service and follow up with customers cemented many new projects for the company. Qualified projects worked closely with her operations team to see a project to the delivery & install. Uses a customer retention program she wrote to build life long relationships with past clients.Excellent yearly reviews, team work efforts and Power Networking set new standards for a business development position. Attended Construction and Design planning meetings for city government projects. Created power point presentations for major projects along with complete Bid Packets. Became the GSA & City Government Specialist for IOS.Office Furniture Group 2006-2007Business Development Manager. Opened several new markets for the company. Established relationships with Government; City & Federal, Medical, Hospitality, Ports and Non-Profits. Marketed OFG to international markets such as Mexico and Canada. Provided a team orientated atmosphere to the group. Joined 17 groups and sat on 7 boards of Directors in the Long Beach and Orange County areas. Developed relationships in Real Estate, Architecture, Military and Government.



Office Furniture Group

• United Kingdom
• Office Furniture and Fixtures Manufacturing
• 1 - 100 Employee

• Business Development

  • 2006 - 2007

  As a small business owner I have to do it all....but my most important job is keeping my clients happy! I work very hard to call folks back quickly, making appointments with them the next day and to quote the best prices that I can for the product they want. That means I have to negotiate with manufacturers for the BEST discounting! I do not ever take my clients for granted I treat them the way I would want to be treated, with respect and honesty! My responsibility is to be fair, to listen and to care deeply about each client individually.



DoubleTree Reid Park

• Director of Catering

  • Jan 2001 - Jan 2003

  Director of Catering and Convention Services 22,000 Square Feet of Banquet Space. Coordinate all local catering and convention events.Participate in Task Forcing to improve and maximize catering revenues, lead aggressive outside sales blitzes, and direct outside sales and solicitation calls.Direct daily business review meetings and weekly event meetings.Develop custom specialty menus as needed and developed catering packages for 2003.Develop advertising and marketing plans.Developed marketing plan, annual budget, and monthly forecast for 2003.Maintain inventory controls on banquet equipment.Practice and maintain sanitation and liquor laws.Possess excellent people skills, client and peer interaction, and am expert troubleshooter. Implemented many new systems, policies and procedures.Proficient in Delphi computer event and room scheduling programs, Microsoft Word and Excel



PHM/Wyndham National Sales Office

• Director of Catering

  • Nov 2000 - Apr 2001

  40 hotel properties across the country to analyze sales and catering operations, food and beverage revenues and costs, profit and loss statements, and prepare reports and correction plans for the Chief Executive Officer.Work on-site with Hotel Managers, Directors of Sales, and Catering Directors to improve sales and operations within two to three weeks.Evaluate each market and the competition, and develop strategic plans for selling each hotel property.Assist hotels with booking National Sales Accounts and other corporate business.Sell hotel rooms and meeting events to Corporations and Businesses for the 300 Wyndham Properties.Assigned additional responsibilities as Director of Sales of the Holiday Inn Select North Dallas



Wyndham Hotels

• United States
• Hospitality
• 1 - 100 Employee

• National Sales and Catering Manager

  • Jan 2000 - Jan 2001

  Trouble Shooter for the President of the company. Traveled 300 days out of each year to all hotels to correct challeges in the Sales & Catering departments. Opened new hotels, wrote catering menu's, hired and discharged employees in Catering & Sales. Worked with the General Managers of each hotel to improve sales. trained new sales & catering managers....helping them grow the business. Put in to place new programs to increase sales.

• Catering Sales Manager

  • Jan 1997 - Jan 2001

  Orlando and promoted twice in two years up to my current



Doubletree Orlando Resort & Conference Center

• Catering Sales Manager

  • Jan 1998 - Jan 2000

  Made outside sales calls and attended special events, such as Chamber of Commerce, Referral Groups, and Trade Shows to secure Catering Events.Managed monthly revenue goals, forecasting, marketing, advertising, promotions and the annual budget.Worked with clients in coordinating Catering Events. Made outside sales calls and attended special events, such as Chamber of Commerce, Referral Groups, and Trade Shows to secure Catering Events.Managed monthly revenue goals, forecasting, marketing, advertising, promotions and the annual budget.Worked with clients in coordinating Catering Events.



Sheraton

• Hospitality
• 1 - 100 Employee

• Food & Beverage Director

  • Jan 1995 - Jan 1997

  Directed the daily operations of the Banquet Department, Room Service, Catering, Kitchen, and the Fine Dining Restaurant and Pizza Hut Deli.Supervised the planning, construction, and staffing of a new lobby Pizza Hut Deli, wrote the Return-On-Investment Plan and met the anticipated two-year revenue goals in 18 months. Created new catering and dining room menus, advertising and marketing programs, budgets, forecasting, and profit and loss statements.Assumed responsibility for the Catering Department during expansion of the banquet facilities.



PLAZA OF THE AMERICA'S

• United States
• Restaurants

• Catering Sales Manager

  • Mar 1993 - May 1995

  Actually worked on the election Party for Bill Clinton for the State of Texas where 13,000 people attended the event. Actually worked on the election Party for Bill Clinton for the State of Texas where 13,000 people attended the event.



HOLIDAY INN SELECT AIRPORT

• United States
• Hospitality

• Catering Manager

  • Jan 1993 - Jan 1995

  Made cold calls to secure new catering business with responsibility for all sales training programs.Developed sales, marketing, budget and forecasting plans.Accountable for achieving a room sales budget each month. Made cold calls to secure new catering business with responsibility for all sales training programs.Developed sales, marketing, budget and forecasting plans.Accountable for achieving a room sales budget each month.



FOOTHILLS REAL ESTATE

• Canada
• Real Estate

• Realtor

  • Jan 1991 - Jan 1992

  Sold Land and Homes in the Cottonwood and Sedona area for two years. Sold Land and Homes in the Cottonwood and Sedona area for two years.



SAN ANTONIO CONVENTION CENTER

• United States

• CATERING BY ROSEMARY

  • Jan 1990 - Jan 1991

  Worked as a Catering Director. Booked events from 50 people to 50,000 people. Worked with bands and hollywood stars on special events. Worked as a Catering Director. Booked events from 50 people to 50,000 people. Worked with bands and hollywood stars on special events.



HOLIDAY INN

• United States
• Hospitality

• Assistant Catering Director

  • Jan 1989 - Jan 1990



Westward Look Resort

• Hospitality
• 1 - 100 Employee

• Catering Director

  • Jan 1987 - Jan 1989



Westward Look Hotel

• Banquet Manager

  • Jan 1984 - Jan 1987



HOTEL

• Hospitality
• 1 - 100 Employee

• Restaurant Manager

  • Jan 1981 - Jan 1983



COOK HOTEL

• United States
• Financial Services
• 1 - 100 Employee

• Room Service/Dining Room/Coffee Shop Manager

  • Jan 1976 - Jan 1980



WESTWARD HOTEL

• United States
• Gambling Facilities and Casinos

• Assistant Food & Beverage Manager

  • Jan 1972 - Jan 1976