Experience

Ocean Mechanical Inc

• Canada
• Construction
• 1 - 100 Employee

• HVAC Manager

  • Feb 2020 - Present



Reliant Comfort Systems

• Calgary, Alberta, Canada

• HVAC Service Manager

  • Mar 2016 - Feb 2020

  • Managed the service department, service technicians and office personnel, with 6 direct reports • Responsible for the productivity, development and success this staff • Lead bi-weekly manager strategizing sessions, mentored new employees and actively shared knowledge and information to collaborate on projects successfully. • Created an ongoing growth and account management strategy by working closely with administrative staff, to best support our contractors and developers. • Organized and executed sales visits to existing and potential customers to generate new long-term business opportunities with clients. • Promoted all services available with regards to furnace replacements, air conditioner installations, renovations & ventilation. • Provided customers with quotations and generated full material lists for confirmed jobs, with a very successful sales rate. • Worked closely with our suppliers to ensure materials were ordered and ready for the install crew to guarantee valued customer satisfaction. • Worked with scheduling to ensure an efficient and profitable schedule was in place • Built strong relationships with various builder’s and warranty managers, to ensure company was always in excellent standings



Aspen Heating & Air Conditioning

• HVAC Service Manager

  • Aug 2015 - Apr 2016

  • Excellent communications skills and ability address customer concerns• Strong interpersonal skills and HVAC knowledge used to train and lead staff• Demonstrated organizational skills to juggle appointments and maximize company profits• Assisted service technicians, replacement and air conditioning installers, with various jobsite tasks• Ordered equipment parts as required and returned parts covered by warranty• Represented the company with professionalism at all times• Maintained all work schedules and directed crew members • Interviewed Prospective Employees and trained new hires• Employment ceased when new management took over the operation

• HVAC New Homes Manager

  • Jan 2014 - Jul 2015

  • Ensured constructive interaction with clients to provide excellent customer service• Completed all projects with a high degree of quality and on budget• Met with other company managers to strategically plan jobs• Accurately estimated time and material required to complete tasks• Generated material lists and coordinated deliveries• Marked out heating for all homes to client standards• Used organizational and leadership skills to schedule jobs and crews efficiently • Read blueprints, completed design of all duct work and ventilation systems• Completed final walk through with clients to ensure the desired quality was achieved• Designed and Coordinated Calgary Stampede Dream Home

• HVAC Replacement Installer

  • Oct 2012 - Jan 2014

  • Troubleshot, repaired and serviced all HVAC systems• Exceeded customer expectations and individual productivity goals consistently.• Laid out patterns in order to use all materials efficiently and cost effectively.• Observed safety practices and procedures to maintain a safe and clean working environment.• Trained staff and helped run crews



OTS Heating

• Calgary, Alberta, Canada

• HVAC Crew Supervisor

  • Sep 2007 - Sep 2012

  • Supervised crews of six people, properly delegating tasks ensuring on time and accurate completion of HVAC system installations • Purchased all material and equipment for the jobs • Promptly resolved all issues In the field that arose during installations • Exhibited readiness to conduct the necessary on-site re-design if required • Compliant with all safety procedures and policies • Maintained a flawless record of zero injuries, in all projects lead • Executed exemplary quality results for HVAC systems installed in large Custom Homes and Estate Builds • Installed furnace replacements and air conditioning systems for residential and some light commercial work • Manages all business for the owner while he took holidays • Interviewed Prospective Employees and trained new hires • Employment ceased when OTS was acquired by a larger HVAC company



Aspen Heating & Air Conditioning

• Calgary, Alberta, Canada

• HVAC Sheet Metal Apprentice

  • Sep 2006 - Aug 2007

  Replacement and Air Conditioning Installations Replacement and Air Conditioning Installations



Direct Energy

• Calgary, Alberta, Canada

• HVAC Sheet Metal Apprentice

  • Jan 2006 - Sep 2006

  Replacement and Air Conditioning Installations Replacement and Air Conditioning Installations



Heatcraft Heating

• Calgary, Alberta, Canada

• HVAC Sheet Metal Apprentice

  • Oct 2002 - Dec 2005

  Replacement and Air Conditioning Installations Replacement and Air Conditioning Installations