Experience

Autoverkkokauppa.fi
• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Warranty Specialist

  • Mar 2023 - Present


Metroauto Oy

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Warranty Specialist

  • Nov 2016 - Mar 2023

  Creation of centralized warranty processing for Metroauto Oy for 6 locations. Management of handling warranty claims and maintenance contract invoicing. Manage, prepare, coordinate and monitor safety calls, maintenance campaigns, repairs and pre-delivery campaigns. Analyze the result of the warranty reports on a monthly basis according to the refund invoices of different car manufacturers. Organization of warranty training, maintenance of the warranty manual, audits and monthly warranty reconciliations. Advise and support the organization in all matters under warranty and consumer protection. Show less



Autokeskus Oy

• Finland
• Automotive
• 100 - 200 Employee

• BMW / Mini Warranty Specialist

  • Sep 2014 - Nov 2016

  Administration of warranty & policy claim processing. Administrate, prepare, co-ordinate and follow-up of safety recalls, service campaigns, reworks and pre-delivery campaigns. Administration of warranty & policy claim processing. Administrate, prepare, co-ordinate and follow-up of safety recalls, service campaigns, reworks and pre-delivery campaigns.



Bilia Oy Ab

• Finland
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Warranty Specialist

  • Sep 1996 - Sep 2014

  Management of handling warranty and insurance claims. Manage, prepare, coordinate and monitor safety calls, maintenance campaigns, renewals and pre-delivery campaigns. Analyze the result of the warranty reports on a monthly basis according to the manufacturer's refund invoice. Advise and support the organization in all warranty matters and trainings, as well as in cases related to consumer protection. Management of handling warranty and insurance claims. Manage, prepare, coordinate and monitor safety calls, maintenance campaigns, renewals and pre-delivery campaigns. Analyze the result of the warranty reports on a monthly basis according to the manufacturer's refund invoice. Advise and support the organization in all warranty matters and trainings, as well as in cases related to consumer protection.