Martsekhova Maria
Customer Support Officer at Fusion Education People Solutions- Claim this Profile
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Bio
Experience
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Fusion Education People Solutions
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United Kingdom
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Human Resources Services
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1 - 100 Employee
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Customer Support Officer
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Jan 2023 - Present
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@missmdesignua
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Kyiv City, Ukraine
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Tailor
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Jan 2014 - Jul 2022
Tailoring stage costumes, tulle skirts, shopping bags, creating accessories and interior items. Tailoring stage costumes, tulle skirts, shopping bags, creating accessories and interior items.
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Pizza di Casa Kyiv
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Kyiv City, Ukraine
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Delivery Manager
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Oct 2018 - Feb 2019
I accepted orders by mail, phone and special app; keept settlement documentation; gave well packed orders to the courier; prepared of expenditure materials; controled working hours of drivers; closed the cash register for deliveries at the end of the day; solved problem situations with customers. I accepted orders by mail, phone and special app; keept settlement documentation; gave well packed orders to the courier; prepared of expenditure materials; controled working hours of drivers; closed the cash register for deliveries at the end of the day; solved problem situations with customers.
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Equestrian club, Kyiv
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Kyiv City, Ukraine
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General Manager
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Apr 2013 - Feb 2015
Event Director of the tournament in equestrian sports and Manager of club Duties: • Working with representatives of regulatory authorities (Kyiv City State Administration) and СС "Kyiv racetrack", • Negotiations with potential sponsors, • Formation of show tournament program and advertising campaign, planning of VIP zone, • Solution of current problems (work with team, contractors, volunteers, sportsmen), • Archiving of accounts and other documents, • Working with layout design and production of all printed materials, • Preparation and distribution of press releases to the media, • Control of information outputs in social networks and web page, • Equestrian club administration including HR, bait supplying, financial reports, but not limited to, • Gift certificates sales organization in shopping malls. Show less
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VECTOR State Corporation
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Kyiv City, Ukraine
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Senior Organization Specialist, National expositions
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Jun 2008 - Mar 2013
Employment duties: National pavilions organization (Paris Le Bourget Airshow/Paris/France, ILA Berlin Airshow/Berlin/Germany, Farnborough International Airshow/London/Great Britain, Dubai Airshow/Dubai/UAE, Aero India/Bangalore/India, Zhuhai Airshow/Zhuhai/China, Engineering Technologies/Moscow/Russia etc.): • negotiations with field oriented enterprises, • information letters sending, • data base maintenance, • cooperation with International aerospace and defense exhibitions, • official delegation (representatives of Ministries, Embassy of Ukraine, other State Offices) and enterprises representatives business trip support (flight, visa, hotel, transport, entertainment), • support of Official Delegation office work at Expositions, • effective negotiations program support, interpreting, • effecting of contracts with Customers (service and commission contracts), • contractors agreements execution control (design company, travel agents, customs and brokerage services etc.), • coordination of exposition design (technical requirements development, competitive bidding holding, final proposal confirmation, contract execution control), • project documents maintenance, translation, • setting and meeting deadlines, • managing conflicts, • tender proposal preparation, • competitive bidding documentation preparation, • execution of documents in Tax administration, State administration, Ministry of Justice, Chamber of Commerce and Industry etc. AVIASVIT-XXI project: • negotiations, correspondence, effecting contracts with customers (service and commission contracts), • contractors agreements supervision (security, transport, accommodation, advertisement, cooperation with press center etc.), • maintenance of project documents. Additional duties: • office supporting (office supplies, water, tea, coffee etc.), calls, correspondence and fax receiving. Show less
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different
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Kyiv City, Ukraine
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Shop assistant, cleaner, waitress, private English tutor
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May 2004 - May 2008
part time job during study in Institute part time job during study in Institute
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Education
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Ukrainian Institute of Linguistics and Management
Бакалавр, management and translation (English)