Experience

Hirsch & Mann

• United Kingdom
• Design Services
• 1 - 100 Employee

• Senior Project Manager

  • Jun 2017 - Present

  Hirsch & Mann is a design and technology consultancy that explores the future by making physical technology and putting it into the world to gain impact. Our philosophy of ‘thinking by making’ focuses on rapidly prototyping ideas to gain evidence and demonstrate value. I lead on project delivery for H&M, from initial scope and budgeting through to implementation and handover. Managing client relationships and internal operations to enable our team of designers and technologists to focus on the creation of innovative products and experiences that bring magic to life for our clients.



Fab Lab London

• London, United Kingdom

• Programme Manager and Product Manager in Residence

  • Nov 2014 - Jun 2017

  I programme manage Fab Lab London’s major public events including exhibitions, hackathons and skills development workshops for major corporates, universities and schools, bringing technology to life through the application of digital fabrication, rapid prototyping and the Internet of Things. Recent projects include the fast track roll-out of Barclays first Eagle Labs, providing startup businesses with incubation support and access to the latest digital fabrication tools, and the MakerChange hackathon where teams worked to solve real life problems for people with a range of disabilities. As Product Manager in Residence I also provide guidance and support to the wider lab community, tapping into my experience launching products and services spanning industries in electronics & connected devices, energy and construction.



Statkraft UK

• United Kingdom
• Renewables & Environment
• 1 - 100 Employee

• Head of Marketing, Distribution

  • Sep 2012 - Aug 2014

  In this role I took ownership of end to end marketing and product management for the distribution division. Managing a team of five product and marketing managers, supporting B2B sales to solar installers across Europe. A major initiative that I championed was the development of online quoting and configuration tools, providing a scaleable platform for growth. Over 50% of orders were being placed online within the first 12 months of launch, improving service levels, providing a better insight into customer needs and supporting integrated sales campaigns.

• Head of Product Management

  • Jan 2010 - Aug 2012

  I was promoted to take responsibility for solarcentury’s in house product portfolio, covering residential and commercial solar photovoltaic systems, developing the product roadmap and prioritising new features and services alongside in-life requirements. During this time my team grew the portfolio to achieve a 50% revenue contribution vs the distribution of 3rd party products.

• Product Manager, C21e solar tiles and slates

  • Nov 2005 - Dec 2009

  I joined solarcentury to support the launch of what would become the company’s flagship range of solar tiles and slates, taking end to end responsibility from requirements definition through to offer development, collateral, training and pricing. The range has delivered a significant revenue contribution and won the Queen’s Award for Innovation.



Lightflo

• Sydney, Australia

• Product Marketing Consultant

  • Jan 2005 - Sep 2005

  I delivered a range of consulting projects for small businesses, including an eCommerce evaluation and development of an online product catalogue for a specialist suspension company and a marketing plan to support the relaunch of Object Magazine for Australia’s centre for craft and design. I delivered a range of consulting projects for small businesses, including an eCommerce evaluation and development of an online product catalogue for a specialist suspension company and a marketing plan to support the relaunch of Object Magazine for Australia’s centre for craft and design.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Global Offer Team Manager, Asia Pacific

  • Sep 2003 - Dec 2004

  I led a team of four Global Offer Managers across Asia Pacific with responsibility for the complete Business Networking Portfolio in the region with a revenue contribution of over US$100M p/a. Delivering a single product roadmap and marshalling resources around a common plan with clearly defined milestones, actions and owners.

• Global Offer Manager, Asia Pacific

  • Jan 2002 - Aug 2003

  Joining AT&T I took responsibility for the re-launch of the company's flagship Internet service, leading a virtual global team and driving the requirements with the US R&D Centre, to transform a collection of under-performing multi-country products into a globally consistent service, resulting in 60% volume growth within the first year of launch.



Concert Communications

• Telecommunications
• 1 - 100 Employee

• Regional Product Director, Asia Pacific

  • 1999 - 2002

  Managing a team of three Product Managers, I was given ownership of the IP networking product range for Asia Pacific, driving commercial negotiations with distribution partners in the region to deliver two new regional product launches on time and within budget.While working in Australia I also prepared as a 'legger' for the 2000/01 BT Global Challenge, racing non-stop from Sydney to Cape Town across the Southern Ocean. In addition to learning to sail, I project managed the fund raising activities for a team of four 'leggers' in Asia, which enabled us to deliver our financial pledge of A$100,000 to Save the Children. The race and preceding training provided a tremendous opportunity to learn and gave an invaluable insight into team behaviour in what have been declared some of the most testing conditions imaginable.

• Product Manager, Internet Services, Asia Pacific

  • 1997 - 1999

  I moved to Australia to direct the end to end launch of Concert’s Internet services in Asia Pacific, project managing the deployment of network infrastructure to support the new service in four countries, and managing the launch with distributors.



BT Group

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Sector Marketing Manager, UK Energy Sector

  • 1996 - 1997

  As the sector champion for IP services, my role covered the marketing and business development of internet services and fixed-mobile convergence products to over 250 of BT's largest business clients, across the Pharmaceutical, Energy and Publishing sectors.

• Senior Account Manager, British Gas plc

  • 1993 - 1996

  Managing BT’s relationship with the HQ and exploration divisions of British Gas I introduced new technologies to improve team working between BG’s overseas offices, including intranet services and videoconferencing.

• Account Manager, Utility Sector

  • 1990 - 1993

  With accountability for the National Operations Centre of British Gas, I delivered the Utility sector’s first systems integration sale, telemetering over 40,000 gas supply points and providing electronic brokering with the newly formed independent gas suppliers.

• Systems Engineer, Utility Sector

  • 1989 - 1990

  As one of 20 graduates selected for BT’s Marketing & Sales Graduate Programme I provided pre-sales engineering support to the the UK’s regional electricity companies, within BT’s National Account Management division.