Martin Platz
Managing Director at Kerasotes ShowPlace Theatres, LLC- Claim this Profile
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Bio
Credentials
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ServSafe Food Protection Manager
National Restaurant Association Educational Foundation (NRAEF)Nov, 2011- Nov, 2024
Experience
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ShowPlace ICON Theatre & Kitchen
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United States
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Entertainment
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1 - 100 Employee
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Managing Director
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Jun 2018 - Present
• Cultivate a positive, memorable guest experience and respond to service recovery issues in an urgent and friendly manner. • Oversee the full employee lifecycle, including recruiting dedicated talent, facilitating trainings, monitoring performance, motivating achievement of high standards within each area of the entertainment complex. • Assess each facility’s daily demand to efficiently staff and schedule employees, maximizing service levels while minimizing labor costs. • Enforce health and safety standards and procedures across all operations, including local, state, and federal laws; food and liquor requirements; and sanitation regulations. • Direct financial functions with a focus on maintaining accuracy and expanding business, including banking procedures, box-office operations, payroll, and petty cash. • Create engaging food and beverage advertising/marketing campaigns, effectively promoting the location to prospective patrons to optimize YOY growth in highly competitive markets. • Conduct the full range of operations, including performing inventory audits, maintaining low overhead, determining appropriate emergency procedures, managing insurance, and generating detailed reports. • Ensure corporate policies and objectives are cascaded, communicated, and reported against effectively at every stage of operations. • Identify and champion improvement opportunities across the business, resulting in optimal retention rates, inventory and service quality, efficiency, and profitability. • $6m+ Revenue, 100+ Team Members, Full Service Bar & Restaurant Show less
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Santikos Entertainment
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United States
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Entertainment Providers
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100 - 200 Employee
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General Manager
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Apr 2017 - Jun 2018
• Responsible for the effective management of each revenue stream – Movie Theatre, Concession Stand, In-Theatre Dining, Bar Operations and Gaming. • $20m+ Revenue, 150+ Team Members, Two Full Service Bar & Restaurants • Responsible for the effective management of each revenue stream – Movie Theatre, Concession Stand, In-Theatre Dining, Bar Operations and Gaming. • $20m+ Revenue, 150+ Team Members, Two Full Service Bar & Restaurants
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AMC Theatres
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Entertainment Providers
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700 & Above Employee
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General Manager
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Jul 2006 - Apr 2017
• Formulated and implemented strategic marketing plans that boosted the customer base by 10% and profits by 14%. • Selected to coordinate acquisitions, as well as to organize pre-opening and grand opening operations at 11 new complexes throughout the country. • $3-10m Revenue, 20-100 Team Members, Full Service Bar & Restaurant AMC Theatres acquired Carmike Cinemas in December of 2016 • Formulated and implemented strategic marketing plans that boosted the customer base by 10% and profits by 14%. • Selected to coordinate acquisitions, as well as to organize pre-opening and grand opening operations at 11 new complexes throughout the country. • $3-10m Revenue, 20-100 Team Members, Full Service Bar & Restaurant AMC Theatres acquired Carmike Cinemas in December of 2016
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Education
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Lake Region State College