Experience

Augment Risk

• United States
• Insurance
• 1 - 100 Employee

• Client Services

  • Jan 2023 - Present

  Augment launched in 2023 with over USD 100M+ in capital available from Altamont Capital Partners and a global presence in the US, UK, Bermuda, EU and Cayman. Augment is a global, specialist capital solutions intermediary, designing and placing protections including prospective reinsurance and retrospective capital and legacy structures for P&C clients. Our strategies and solutions focus on maximizing enterprise value by unlocking trapped value or creating new organic value within clearly defined time frames. With an in-depth understanding of the intricacies of Capital Modelling, every aspect of our advice from Assessment to Structuring and Implementation is tailored to your unique requirements. Our expertise and remit are wide and diverse; (re)insurance may be at the foundation of many of our strategies, but it is almost never an exclusive remedy. Show less



Griff House

• Guest house proprietor

  • Apr 2011 - Aug 2022

  Purchased an under-utilised, run down bed and breakfast and traded during summer 2011. • Project managed full refurbishment from October 2011, completed and reopened in 6 months as planned, for Easter 2012. • 4 star Tourist Board rating achieved October 2012. • From Spring 2014 to present: top five rated on TripAdvisor out of 250+ Derbyshire B&Bs. • Awarded VisitEngland ROSE in 2016, in Recognition Of Service Excellence (ROSE is awarded to 100 accommodation providers identified as going the extra mile for guests during VisitEngland's annual assessment of 24,000 businesses). Business sold in 2022. Show less



JLT Re

• London, England, United Kingdom

• Reinsurance Claims Broker

  • Aug 1990 - Apr 2011

  I was the senior marine and energy reinsurance claims broker from 2005 until I left in 2011. I ran the reinsurance claims broking team with emphasis on delivering market-leading customer service. • Processed and broked Marine, Energy and Composite Excess Loss and Retrocession claims from first advice to settlement. • Calculated and processed reinstatement premiums, interlocking clause, claims-related letters of credit. • Handled claims on complex reinsurance programmes, extensive use of ECF, Class, LORS, Elect. • Liaised with placing executives and support; compiled claims processing statistics for management. • Assisted placing brokers with reinsurance programme design, contract wordings, renewal statistics. • Mentored colleagues many of whom who were subsequently promoted. • Conducted claims review meetings with key clients. • Negotiated claims collecting commission for handling Lloyd’s and company run off claims. Complex claims case study: • 2005 Lloyd's syndicate excess loss reinsurance impacted by multiple cat losses; a composite, multi-layer, multi-broker placement incorporating Letters of Credit and an inter-class and currency Interlocking Clause; faced with impending recoverables exceeding US$100m and a daunting administrative burden, the syndicate approached JLT to assume sole claims handling responsibility for an additional fee. I devised and implemented a bespoke and unprecedented solution, offering the syndicate virtually immediate reimbursement for much of their Katrina and Rita reinsurance claims, thereby easing their cashflow concerns at a key time whilst mitigating LORS / Class reconciliation issues for both Atrium and reinsurers. Analytical skills: • Invited to conduct a review of a Lloyd's syndicate’s 2002-2009 reinsurance programme; validated accuracy of claim recoveries made and reinstatement premiums paid; identified and collected over USD1m in additional claim recoveries. Show less



Gallagher Plumer

• London, England, United Kingdom

• Manager of London Market Reinsurance Claims

  • May 1988 - Aug 1990

  Manager of London Market Reinsurance Claims, responsible for all aspects of claims function. • Processed and broked marine excess loss claims from first advice to settlement. • Managed credit control, payment of claims. • Built and maintained key client, adjuster, Lloyd’s Claims Office, placing broker and underwriter relationships. • Became an Associate of Chartered Insurance Institute. Left to start Graham Bell and Company, which was later acquired by LT. Manager of London Market Reinsurance Claims, responsible for all aspects of claims function. • Processed and broked marine excess loss claims from first advice to settlement. • Managed credit control, payment of claims. • Built and maintained key client, adjuster, Lloyd’s Claims Office, placing broker and underwriter relationships. • Became an Associate of Chartered Insurance Institute. Left to start Graham Bell and Company, which was later acquired by LT.



Willis Faber & Dumas1983

• London, England, United Kingdom

• Reinsurance Claims Technician

  • Apr 1983 - May 1988

  I processed reinsurance claims. I left to join Gallagher Plumer, working in Graham Bell's specialist excess loss team. I processed reinsurance claims. I left to join Gallagher Plumer, working in Graham Bell's specialist excess loss team.