Experience

NYC Department for the Aging

• United States
• Government Administration
• 100 - 200 Employee

• Program Officer

  • Jun 2017 - Present

  Perform a wide range of functions to further the programmatic goals and objectives of the Bureau. These functions include but are not limited to providing support to professional program staff, team building, supervision, project coordination, program analysis, fostering program innovation and creative problem-solving. Coordinate and oversee the successful planning, implementation and completion of on-going and periodic projects required in the oversight of senior centers and related programs, collaborative projects involving other units or bureaus within DFTA, and other special initiatives. Provide technical assistance as needed to professional staff in areas of program development, contract compliance, problem-solving, budget analysis (as it relates to program operations), task organization, and staffing issues. Participate as a member of the BCS management team: Contribute to bureau decision-making, recommend BCS policy, goals and procedures; represent the Bureau at meetings and functions within DFTA and in the community. Create reports, correspondence, briefings and other written materials for Executive Staff, senior management, and BCS staff as assigned. Show less



Catholic Charities Brooklyn and Queens

• United States
• Non-profit Organizations
• 400 - 500 Employee

• Case Manager

  • Apr 2012 - Jun 2017

  Promoted from Case Manager Senior Case Manager from the Southwest Queens Senior Services location within a year.Perform social work services to program participants, run groups, and develop a comprehensive array of social activities in order to implement center goals and objectives. Maintain appropriate statistical records. Lead supportive counseling discussion groups to center participants and families as needed.Outreach advocate to bring in new members, educate community about special programs available at Bayside Senior Center. Conducted comprehensive in-home assessment of client’s needs and capabilitiesDeveloped and implement comprehensive care plan with clients and caregiversProvided crisis intervention services for situations such as emergencies, utility shut-offs, bedbug infestations, and disaster response.Completed comprehensive documentation in accordance with agency and funding source regulations and time-frames.In the absence of a Program Manager, I have taken on multiple managerial tasks such as ensuring fiscal accountability of program, including adherence to budget, responsibility for site and incident reviews of client and staff, and responsible for the recruitment and training of volunteers.Basic technology instructor. Show less

• Program Director

  • Feb 2017 - May 2017

  Ensure quality programs, services, and lunch to participants according to agency and funding sources regulations.Holds staff accountable for planning and implementation of quality service to clients, including food service management, provision of supportive services, and maintenance of sanitary, safety and health guidelines. Ensures program and staff adherence to agency and contractual regulations.Provide individual supervision, group supervision, and meetings with staff.Provide direct service to clients (approximately 25% of allocated time).Under the direction of the Project Director, responsible for interviewing, hiring, performance appraisals of program staff.Responsible for the recruitment and training of volunteers.Provide food service management and ensure compliance with food service regulations.Ensure fiscal accountability of program, including adherence to budget.Responsible for site and incident reviews of client and staffResponsible for ensuring appropriate coverage of programProvides and monitors quality assurance, utilization, and budgetary reviews.Prepare periodic written reports for Project Director, which address and progress of direct services to clients, programmatic issues, service levels, staff issues, building problems, outreach efforts, and any other pertinent issues. Represent program at agency and community meetings and workshops.Coordinate special projects as needed. Show less



St. Francis Hospital

• Roslyn, NY

• Comfort Care Provider

  • Jan 2005 - Oct 2012

  Provided patient care: Took vitals, ambulate, bathe, provided comfort, and prepared patients for procedures. Managed health records and ensure compliance with HIPAA requirements. Provided patient care: Took vitals, ambulate, bathe, provided comfort, and prepared patients for procedures. Managed health records and ensure compliance with HIPAA requirements.



MercyFirst

• United States
• Individual and Family Services
• 200 - 300 Employee

• Social Work Intern

  • Sep 2010 - May 2011

  Provided case management for clients in a residential program. (ACS and DSS referrals). Met with guidance counselors to complete needs assessments prior to registering residents in school. Conducted home visits, psychosocial assessments, Family Team Conference (FTC), charting progress notes, discharge planning, transfer meetings, FASP, connections experience. Provided case management for clients in a residential program. (ACS and DSS referrals). Met with guidance counselors to complete needs assessments prior to registering residents in school. Conducted home visits, psychosocial assessments, Family Team Conference (FTC), charting progress notes, discharge planning, transfer meetings, FASP, connections experience.



Fisher Development, Inc.

• United States
• Construction
• 1 - 100 Employee

• Administrative Assistant

  • Feb 1999 - Dec 2004

  Managed front desk and provided office management support for HQ. Typed correspondence, scheduled appointments and meetings. Maintained files and records, took minutes at meetings, answered and, routed telephone calls, took and, delivered messages. Managed front desk and provided office management support for HQ. Typed correspondence, scheduled appointments and meetings. Maintained files and records, took minutes at meetings, answered and, routed telephone calls, took and, delivered messages.