Martina Dezi
Event Manager at WHIG Italia- Claim this Profile
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Inglese Native or bilingual proficiency
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Spagnolo Professional working proficiency
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Italiano Native or bilingual proficiency
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Portoghese Professional working proficiency
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Bio
Anna D'Arconso
Martina è un coach straordinario, sempre paziente e mai invadente, attenta allo stato d'animo, al momento opportuno, alla frustrazione in caso di insuccesso... Il suo intervento è sempre stato dolce ma mirato e deciso. È sempre stato un "superiore" autorevole e Mai autoritario, la squadra eravamo noi e potevamo volare solo se restavamo unite. Ha sempre lavorato con entusiasmo, con grande intraprendenza e soprattutto competenza, è sempre stata padrona di tutte le situazioni ed anche di tutti i file più disparati che le arrivavano a scadenza regolare. Sempre impegnata in presentazioni PowerPoint, file di excel, e riunioni giornaliere. Girovagava per l'Italia, spesso si fermava poche ore ma mai un lamento e Mai un muso lungo. Martina aveva sempre un sorriso da regalarti ed una battuta che ti metteva a tuo agio e allentava anche le giornate più buie. È una persona completa a 360 gradi, una fortuna incontrarla e un gran peccato perderla.
Anna D'Arconso
Martina è un coach straordinario, sempre paziente e mai invadente, attenta allo stato d'animo, al momento opportuno, alla frustrazione in caso di insuccesso... Il suo intervento è sempre stato dolce ma mirato e deciso. È sempre stato un "superiore" autorevole e Mai autoritario, la squadra eravamo noi e potevamo volare solo se restavamo unite. Ha sempre lavorato con entusiasmo, con grande intraprendenza e soprattutto competenza, è sempre stata padrona di tutte le situazioni ed anche di tutti i file più disparati che le arrivavano a scadenza regolare. Sempre impegnata in presentazioni PowerPoint, file di excel, e riunioni giornaliere. Girovagava per l'Italia, spesso si fermava poche ore ma mai un lamento e Mai un muso lungo. Martina aveva sempre un sorriso da regalarti ed una battuta che ti metteva a tuo agio e allentava anche le giornate più buie. È una persona completa a 360 gradi, una fortuna incontrarla e un gran peccato perderla.
Anna D'Arconso
Martina è un coach straordinario, sempre paziente e mai invadente, attenta allo stato d'animo, al momento opportuno, alla frustrazione in caso di insuccesso... Il suo intervento è sempre stato dolce ma mirato e deciso. È sempre stato un "superiore" autorevole e Mai autoritario, la squadra eravamo noi e potevamo volare solo se restavamo unite. Ha sempre lavorato con entusiasmo, con grande intraprendenza e soprattutto competenza, è sempre stata padrona di tutte le situazioni ed anche di tutti i file più disparati che le arrivavano a scadenza regolare. Sempre impegnata in presentazioni PowerPoint, file di excel, e riunioni giornaliere. Girovagava per l'Italia, spesso si fermava poche ore ma mai un lamento e Mai un muso lungo. Martina aveva sempre un sorriso da regalarti ed una battuta che ti metteva a tuo agio e allentava anche le giornate più buie. È una persona completa a 360 gradi, una fortuna incontrarla e un gran peccato perderla.
Anna D'Arconso
Martina è un coach straordinario, sempre paziente e mai invadente, attenta allo stato d'animo, al momento opportuno, alla frustrazione in caso di insuccesso... Il suo intervento è sempre stato dolce ma mirato e deciso. È sempre stato un "superiore" autorevole e Mai autoritario, la squadra eravamo noi e potevamo volare solo se restavamo unite. Ha sempre lavorato con entusiasmo, con grande intraprendenza e soprattutto competenza, è sempre stata padrona di tutte le situazioni ed anche di tutti i file più disparati che le arrivavano a scadenza regolare. Sempre impegnata in presentazioni PowerPoint, file di excel, e riunioni giornaliere. Girovagava per l'Italia, spesso si fermava poche ore ma mai un lamento e Mai un muso lungo. Martina aveva sempre un sorriso da regalarti ed una battuta che ti metteva a tuo agio e allentava anche le giornate più buie. È una persona completa a 360 gradi, una fortuna incontrarla e un gran peccato perderla.
Credentials
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Social Media Marketing
UdemyOct, 2022- Nov, 2024 -
Google Analytics for Beginners
Google analyticsMay, 2021- Nov, 2024
Experience
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WHIG Italia
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Italy
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Advertising Services
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1 - 100 Employee
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Event Manager
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Jan 2023 - Present
As an event manager, I assist my organization in finding and booking venues and accomodations, liaising with clients and suppliers, handling logistics, managing budgets and invoicing, organizing accreditation, recruiting, training and managing the working staff during events, updating pre and post-event reports, in order to enhance our organization image, improve client loyalty, and enhance our brand-to-client experience. Main duties: - Travel and hospitality booking for guests and working staff; - PR with guests and stakeholders; - Handling budgeting and invoicing; - Liaising and negotiating with vendors; - Negotiating venue and sponsorship deals; - Handling logistics; - Recruiting, training and managing the working staff on site; - Assisting in the setup and dismantle of events' venues; - Assisting the senior management in identifying and evaluating areas of opportunity; - Updating senior management; - Managing branding and communication; - Obtaining permits and pass for the events; - Handling pre & post-event reports. - On site: assisting customers and stakeholders during the events. Show less
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BeautyB by Argo Service s.r.l.
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Italy
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Retail
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Social media manager
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Aug 2020 - Present
Social media manager and digital marketer for BeautyB, an online e-commerce of professional vegan cosmetic products for beauty salons with the mission of creating a sustainable model of beauty. Main duties: - Creation and planning of contents for social medias (Instagram, Facebook, Linkedin, TikTok); - Planning and execution of promotional campaigns (paid ads); - Creation and execution of newsletter and email marketing; - Responsible of the creation of internal marketing and training material (catalogues, flyers, packaging, design, banners, videos, tutorials, product sheets); - Proficiency in the creation of contents and editing (video and images) using different creative softwares (deep knowledge of Canva, advanced knowledge of Capcut, good knowledge of Adobe creative suite); - Copywriting (in italian and english), adapting to the "tone of voice"; - Responsible of the creation and management of the FB and IG shopping experience, creating and managing catalogues, price list, product descriptions; - Responsible of the evaluation and planning of partnership campaigns with influencers; - Good knowledge of Wordpress and emailing softwares (sendinblue, mailchimp); - Community Management; - Deep knowledge of META business suite; - Deep knowledge of Google Suite, including Google Analytics. Show less
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Formo Toys LLC
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Palermo, Sicilia, Italia
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Social media manager
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Nov 2021 - Sep 2022
- Creation and execution of the editorial calendar for IG, Fb, Youtube, Twitter, TikTok (industry: toys, collectables, action figures); - Strategic planning of marketing campaigns and product launches; - Editing of contents, copywriting; - Reporting on a monthly basis the engagement and results of social media campaigns; - Community Management in different languages (italian, english, spanish, portuguese), adapting the "tone of voice". - Creation and execution of the editorial calendar for IG, Fb, Youtube, Twitter, TikTok (industry: toys, collectables, action figures); - Strategic planning of marketing campaigns and product launches; - Editing of contents, copywriting; - Reporting on a monthly basis the engagement and results of social media campaigns; - Community Management in different languages (italian, english, spanish, portuguese), adapting the "tone of voice".
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Frontline Performance Group
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Performance Coach
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Apr 2018 - Dec 2019
- Responsible of sales training for premium client in automotive (car rental) industry (Area of interest: Central-Southern Italy, + 70% travelling time) providing customized coaching/ consulting sessions directly on field on a daily basis, in order to enhance revenue and drive performances of assigned locations; - Business analysis of KPIs and performances to achieve staff & location development; - Reporting business development to client senior managers; - Executing customized action plans, ensuring that stations hit business targets thanks to consistent monitoring and coaching on field with the frontline; - Delivering classroom training sessions on service & sales, sales management leadership, coaching. - Responsible of the internal newsletter, with the creation of original contents and creative layouts for communications and recognition of the Italian team. Show less
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Diesel
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Apparel & Fashion
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700 & Above Employee
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Assistant Store Manager - Merchandising Supervisor
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Mar 2017 - Mar 2018
As an Assistant Store Manager, I've been responsible of reaching goals and targets of product selling through KPI's monitoring to maximize performances; organizing activities for the team to guarantee order and product refills in the store together with constantly monitoring and training resources to ensure an excellent customer service; production and analysis of reports to plan activities and visual merchandising to increment profits and product sellthrough; ensuring that the store presentation met and exceeded standards, as well as controlling cash flow, opening and closing the store, managing and planning inventory activities, monitoring stock levels, product logistic and buying. Show less
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Department Head - Denim collection M/F
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Nov 2016 - Feb 2017
As a Department Head, I took part in the opening of the first Diesel's duty-free store, working together with staff and visual merchandisers to build up the warehouse and the selling area, in order to create a new place for an outstanding shopping experience. I was also responsible to train the new recruits on product notions and selling techniques, while being a role model on providing an excellent Customer Service.
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Department Head - Denim collection M/F
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Sep 2014 - Oct 2016
High-Skilled Customer Service using cross-selling/up-selling techniques, in multiple languages;Department Management, organizing activities for the team, in order to guarantee product refills, taking care of the selling area, ensuring that order and mainteinance meets standards, training the other Sales Assistants on product and techniques to provide an excellent customer service.
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Sales Assistant
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Jun 2014 - Aug 2014
Providing excellent Customer Service using cross-selling/up-selling techniques, entertaining people in multiple different languages in order to satisfy international customers' expectations; mantaining order and product refills on the selling area; reaching and overcoming goals and monthly targets together with excellent KPI's.
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H&M
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Sweden
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Retail
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700 & Above Employee
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Sales Assistant
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Sep 2013 - Mar 2014
Floor Management, Customer Care and service, cash responsible, selling area management and care, notions and deployment of Visual Merchandising through HQ guidelines, Stock Management. Matured strong skills in taking action and quick decision planning, working on a high-stress environment, ensuring that the selling area matches and exceeds expectations. Floor Management, Customer Care and service, cash responsible, selling area management and care, notions and deployment of Visual Merchandising through HQ guidelines, Stock Management. Matured strong skills in taking action and quick decision planning, working on a high-stress environment, ensuring that the selling area matches and exceeds expectations.
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McDonald's
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United States
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Restaurants
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700 & Above Employee
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Crew Chief (part time)
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Jun 2011 - Aug 2013
- Responsible of cash and kitchen activities; - Customer Service; - Selling area cleaning and refill; - Preparation of food and beverages, mantaining chain production activities through high-focus execution skills. - New employers Trainer. I also attended a Management Course (6 months) in which I learnt how to drive sales and achieve goals, tasking employees, overseeing duties, opening and closing the store, how to enhance the customer service and creating an environment that is welcoming to both customers and coworkers, ensuring store presentation and operating standards, inventory management and maintenance. Show less
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Foot Locker
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United States
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Retail
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700 & Above Employee
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Sales Assistant (part time)
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Feb 2013 - Jun 2013
Customer Service using cross-selling/up-selling skills (multiple times winner of "Player Of The Week" award), floor management and care, monitoring KPI's to increment conversion. Matured strong skills on stock management, product logistic , visual merchandising. Customer Service using cross-selling/up-selling skills (multiple times winner of "Player Of The Week" award), floor management and care, monitoring KPI's to increment conversion. Matured strong skills on stock management, product logistic , visual merchandising.
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Education
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2010 - 2013
Sapienza Università di Roma
Psicologia applicata, clinica e counseling psicologico -
2005 - 2010
Liceo Ginnasio Statale Augusto
Diploma di Liceo Classico, Lettere/Studi umanistici
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