Experience

Bibby Financial Services Ireland

• Ireland
• Financial Services
• 1 - 100 Employee

• Relationship Manager Team Lead (Secondment)

  • Jan 2023 - Present

  Seconded to the role of Relationship Manager Team Lead reporting to Managing Director. Responsible for leading out the Relationship Management team.

• Business Support Manager (Secondment to Netherlands Business)

  • May 2022 - Dec 2022

  Working as part of a 4 member UK / Ireland Support Team on site within the Dutch arm of our Global Business.Focus on Staff Training and Coaching.Reviewing and Building Operational Processes, Procedures and Best Practice.Completing a Risk Review of the business's portfolio, and working alongside the senior risk team to imbed knowledge and best practiceWorking alongside the Senior Leadership Team to put in place Strategic KPI's and Business Continuity and Growth Plans

• Client Experience Manager (Secondment)

  • Jan 2022 - May 2022

  Seconded to the role of Client Experience Manager, reporting to Managing Director. Working closely with the leadership team focusing on process consistency to drive continuous improvement in our end to end Client Journey.

• Operations Manager (Secondment)

  • Sep 2020 - Jan 2022

  Seconded to the role of Operations Manager reporting to Managing Director. Responsible for running the 4 key functions being Data Processing, Invoice Discounting, Factoring and On-Boarding of Operations Department, managing a team of 6. Deputised for Head of Operations when required. Responsible for training Operations staff.

• Client Auditor

  • Mar 2016 - Sep 2020

  Promoted to Client Auditor, reporting to Head of Risk. Responsible for the management of the auditing function within the business. Investigate, evaluate and regularise the risk issues within the Invoice Finance lending book by way of undertaking Audits across a spectrum of clients, including routine, complex, high risk, high exposure and syndicated clients. To assist with the underwriting process by carrying out Audit Reviews on prospects and determining whether they meet our credit guidelines. Undertake in-depth New Prospect Reviews in relation to the underwriting process and provide recommendations as to a prospective client's suitability, appropriate funding levels and conditions of sanction and ongoing operation. Show less

• Client Service Manager

  • Sep 2013 - Mar 2016

  Promoted to Client Services Manager, reporting to Operations Manager. Responsible for the management of portfolio of circa 70 clients and team of 5 direct reports

• Credit Controller

  • Mar 2011 - Sep 2013

  Joined Irish business as Credit Controller, reporting to Senior Client Manager. Responsible for the management of portfolio of circa 20 clients.



Enva

• Mexico
• Real Estate
• 1 - 100 Employee

• Credit Controller

  • Sep 2010 - Mar 2011

  Pursue timely collection of outstanding debtor balances Identify debt requiring write off including opportunities for negotiated settlements Ensure queries dealt with in a timely and efficient manner Process payment entry and allocate to accounts. Present progress reports on outstanding debtor balances at weekly meetings Changing Ledger on Monthly basis Also secondary weekly ledger with approx 100 accounts Approx 600 customers per ledger valuing 3.5 million in total Syntegrate Accounts Package, Microsoft Outlook, Word & Excel. Show less



PHS Group

• Germany
• Machinery Manufacturing
• 1 - 100 Employee

• Credit Controller

  • Jul 2010 - Sep 2010

  Busy Credit Control Dept. - Up to 120 Outbound calls per day Pursue timely collection of outstanding debtor balances Identify debt requiring write off including opportunities for negotiated settlements Work with Sales Reps / Service Dept. to progress credits and assist in the preparation of the credit request documentation Ensure queries dealt with in a timely and efficient manner Process payment entry and allocate to accounts. Present progress reports on outstanding debtor balances at weekly team meetings Changing Ledger on Weekly basis One – Two Ledgers per week, up to 600 customers per ledger. Wildebeest Accounts Package, Microsoft Outlook, Word & Excel. Show less