Martina Parrinello
Financial Systems Team Leader at CBRE Corporate Outsourcing- Claim this Profile
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Italian Native or bilingual proficiency
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English Full professional proficiency
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French Limited working proficiency
Topline Score
Bio
Experience
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CBRE Business Services Organisation
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Poland
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Leasing Real Estate
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300 - 400 Employee
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Financial Systems Team Leader
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Mar 2021 - Present
- Leader and mentor for a team of six financial application analysts.- Regularly analyse complex business requirements, requests, incidents, and system issues.- Continually improving our support processes by creating and refining procedures, as well as implementing and enhancing KPI reporting.- Prioritise workload management and knowledge sharing to maintain optimal team performance, including cross-training opportunities for skill development.- Maintaining strong relationships with business stakeholders and product owners across the EMEA region.- Provide support for the YARDI Voyager system to various clients.- To foster team growth, I work on onboarding and developing team members and establishing a rewards scheme.- Collaborate with external consultants and developers to enhance the CSM and work on RPA projects for process automation. Show less
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Business Application Analyst
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Oct 2019 - Mar 2021
- Providing technical support to YARDI users on all fund levels, within the EMEA region - Daily management of Service Now queues according to SLAs and compliance- Supporting Management and users in month and period end processes- Managing the onboarding of new users on Learning Management System- Providing technical support in the onboarding process of new users & properties in YARDI - Delivering high quality and customer focused service- Maintaining strong relationship with business partners and stakeholders- Reviewing and maintaining existing processes to keep the documentation up to date - Creating new process documentation- Working within an international environment Show less
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BNP Paribas - Securities Services
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France
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Financial Services
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700 & Above Employee
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Cash Monitoring Intern
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Nov 2018 - May 2019
- Managing payment processes - Daily support to Italian clients - Daily monitoring ang risk assessment of the process - Monitoring cash flows and balances - Monitoring KPIs and SLAs - Managing data accuracy between several systems: Midas, MTS, Neolink Working within an international environment - Managing payment processes - Daily support to Italian clients - Daily monitoring ang risk assessment of the process - Monitoring cash flows and balances - Monitoring KPIs and SLAs - Managing data accuracy between several systems: Midas, MTS, Neolink Working within an international environment
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Education
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SGH Warsaw School of Economics
Master's degree, Global Business, Finance and Governance -
ZHAW School of Management and Law
Master's degree, International Business -
SGH Warsaw School of Economics
Bachelor's degree, Erasmus -
Università di Bologna
Bachelor's degree, International Relations and Diplomatic Affairs -
Liceo scientifico P. Ruggieri
Diploma, Mathematics and Informatics