Experience

Interactive Contact Center
• Honduras
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee
• Intérprete

  • Nov 2022 - Present


freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Traductora

  • Apr 2019 - Present

  I am currently responsible for translating oral and written text for various customers, as well as providing excellent customer service. I was able to effectively resolve any client concerns and complaints.

• English tutor

  • Jan 2016 - Sep 2019

  I gave one-to-one English lessons to multiple clients from a wide age range: elementary, middle and high schoolers, and adults who anted to learn from scratch or expand their knowledge of the English language. Lessons were specifically catered for each customer’s needs and preferences employing an always personalized teaching method. Contents included basic and advanced grammar, as well as conversational skills, pronunciation and fluency.