Experience

Safe Steps Family Violence Response Centre

• Australia
• Individual and Family Services
• 1 - 100 Employee

• Senior Practitioner

  • Oct 2021 - Present

• Family Violence Crisis Specialist

  • Apr 2021 - Oct 2021



Social Welfare Centre, Croatia

• Zagreb, Croatia

• Child Protection Officer

  • Aug 2020 - Jan 2021

  -Case management as part of a measure for the protection of the rights and welfare of children -Psycho-social assessment, implementing and monitoring a programme for parents over the exercise of parental care -Case management as part of a measure for the protection of the rights and welfare of children -Psycho-social assessment, implementing and monitoring a programme for parents over the exercise of parental care



National Call Centre for Victims of Crime Croatia

• Zagreb, Croatia

• Counsellor

  • Apr 2019 - Jan 2021

  -Providing telephone psycho-social support, counselling callers on matters of domestic violence, abuse and their well-being -Informing victims about their rights and legal proceedings -Assessing cases and making referrals to relevant civil society organizations and institutions -Providing telephone psycho-social support, counselling callers on matters of domestic violence, abuse and their well-being -Informing victims about their rights and legal proceedings -Assessing cases and making referrals to relevant civil society organizations and institutions



Hrabri telefon (Brave phone)

• Croatia
• Civic and Social Organizations
• 1 - 100 Employee

• Counsellor

  • Mar 2015 - Oct 2017

  -Telephone, chat and e-mail counseling and mental health support for children and parents who are faced with abuse, neglect and difficult family relationships -Providing psychological first aid -Extensive counselling work training and monthly group supervision Skills gained during this experience include active listening techniques, confrontation skills, feedback skills and forming action plans for clients. -Telephone, chat and e-mail counseling and mental health support for children and parents who are faced with abuse, neglect and difficult family relationships -Providing psychological first aid -Extensive counselling work training and monthly group supervision Skills gained during this experience include active listening techniques, confrontation skills, feedback skills and forming action plans for clients.