Experience

Northbridge Insurance

• Canada
• Insurance
• 700 & Above Employee

• Senior Bilingual Claims Representative- Appraisal Services

  • Mar 2022 - Present

  Toronto, Ontario, Canada



Hey Black Girl!

• Canada
• Civic and Social Organizations
• 1 - 100 Employee

• Co-Founder

  • Sep 2019 - Present

  Toronto, Ontario, Canada Hey Black Girl! is a community organization that hosts workshops geared toward the encouragement and empowerment of black womxn. We are focused on creating safe spaces for Black womxn to discuss topics such as mental health, financial literacy and professional development



Intact

• Canada
• Insurance
• 700 & Above Employee

• Auto Claims Adjuster

  • Mar 2021 - Apr 2022

• Bilingual CSR Agent

  • Jan 2020 - Mar 2021

  Toronto, Ontario, Canada



Booster Juice

• Canada
• Food and Beverage Services
• 500 - 600 Employee

• Assistant Manager

  • Nov 2019 - Jan 2020

• Customer Service Representative

  • Aug 2018 - Nov 2019

  Toronto, Canada • Facilitated day to day operations by keeping store conditions favorable while attending to customers and collaborating with fellow associates. • Assisted in managing financial and operational stability of the branch by balancing the till and ensuring that opening and closing procedures were carried out thoroughly and efficiently. • Assisted in administering on-the-job training to new team members and supervising them while carrying out normal day to day operations at the branch •… Show more • Facilitated day to day operations by keeping store conditions favorable while attending to customers and collaborating with fellow associates. • Assisted in managing financial and operational stability of the branch by balancing the till and ensuring that opening and closing procedures were carried out thoroughly and efficiently. • Assisted in administering on-the-job training to new team members and supervising them while carrying out normal day to day operations at the branch • Successfully build relationships with customers by carefully assessing their needs and recommending suitable products. • Provides professional and courteous service at all times.



York University

• Canada
• Higher Education
• 700 & Above Employee

• Student Staff

  • Oct 2016 - Oct 2018

  Toronto, Canada *Marshaling assistant for the Fall and Spring Convocation* - Directed Graduates on how to put on their regalia and kept them informed on what to expect on their upcoming graduation. -Developed key skills in communication, conflict resolution.



Le Kasai

• Front Desk Receptionist

  • Jun 2014 - Aug 2014

  Congo, Pointe-Noire • Office administration staff- in charge of filing paperwork and returning calls to various clients. • Developed organization and multitasking skills such as handling various phone calls while dealing with face-to-face contact with clients. • Obtained interpersonal skills and ability to maintain good relationships with employees at all level of the company.



The Coca-Cola Company

• United States
• Food and Beverage Services
• 700 & Above Employee

• Assistant

  • Jun 2010 - Jul 2010

  Nairobi, Kenya • Contributed to outreach projects and marketing campaigns targeting younger demographics. • Contributed to building brand value and mindfulness through solid online networking existences.