Experience

Ceresio 7 Pools & Restaurant

• Italy
• Restaurants
• 1 - 100 Employee

• Guest Relations & Reservations

  • Feb 2022 - Present

• Event Intern

  • Oct 2021 - Feb 2022

  - Assisting in email enquiries in a prompt and professional manner - Preparing and present effective event proposals- Handling events calls in a polite and professional manner- Conducting internal client meetings and site visits - Assisting in the efficient day-to-day running of the events office- Coordination and follow-up with other departments to ensure delivery of excellent guest service - Supporting the overall administration / menus / stationary- Developing and maintaining knowledge of market trends and competition - Assisting with ad-hoc Marketing projects - Consistently achieve a high level of customer satisfaction by exhibiting a positive attitude and building trust, ensuring commitments are met and expectations are exceeded by understanding client’s needs and priorities Show less