Experience

Liberitutti scs

• Italy
• Non-profit Organization Management
• 1 - 100 Employee

• Project Manager

  • Mar 2022 - Present



Webhelp

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Inbound Customer Service Representative

  • Nov 2021 - Jan 2022

  Creating and solving detailed cases. Managing customer issues from beginning to end, providing solutions and information. Coordinating with other specialists across European markets. Reporting mentors and team leader. Creating and solving detailed cases. Managing customer issues from beginning to end, providing solutions and information. Coordinating with other specialists across European markets. Reporting mentors and team leader.



M.A.I.S. ong

• International Affairs
• 1 - 100 Employee

• Project Manager

  • Jan 2020 - Dec 2020

  Projet Certitudes Jeunes - AICS Senegal Emergenza Progetto Nuovi Frutti - Comune di Rivalta, Regione Piemonte Progetto Costruire Opportunità - Comune di Bruino, Regione Piemonte - To plan and/or implement the action plan of the projects, organizing events and other initiative; - To follow and accompany the partnership and the group involved in the projects; - To share knowledge about the project with partners and local institutions; - To identify possible sources of co-funding and facilitation for new projects ideas; - To be responsible of the use of the budget of the programme and carefully and responsively manager the resources allocated; - To be responsible of the administration and to send the supporting documents to the lead NGO; - To report about the project (both narrative and financial) to COSPE, the lead NGO of the Project, and to AICS; - To be present to the events of the projects and other events organized by other organization in Tambacounda Region; Show less



Caritas Italiana

• Italy
• Religious Institutions
• 100 - 200 Employee

• Social Service Worker

  • Jun 2018 - May 2019

  Progetto Presidio Saluzzo Migrante, Caritas Saluzzo - To design new kind of helpdesk services and database guidelines and structure; - To support migrants with legal, bureaucratic and healthcare matters; - To co-manage the migrant health center; - To plan and to facilitate non-formal education events in school. Progetto Presidio Saluzzo Migrante, Caritas Saluzzo - To design new kind of helpdesk services and database guidelines and structure; - To support migrants with legal, bureaucratic and healthcare matters; - To co-manage the migrant health center; - To plan and to facilitate non-formal education events in school.



M.A.I.S. ong

• International Affairs
• 1 - 100 Employee

• Educator

  • Dec 2016 - Jun 2017

  Progetto "Ci-rièsco" - To provide educational support and non-formal education activities to children and teenagers in a school in Cirié; - To organize events related with non formal-education activities for children; Progetto "Ci-rièsco" - To provide educational support and non-formal education activities to children and teenagers in a school in Cirié; - To organize events related with non formal-education activities for children;



Focsiv - Federazione degli organismi di volontariato internazionale di ispirazione cristiana

• Italy
• Non-profit Organizations
• 1 - 100 Employee

• Project Coordinator as International Volunteer (Servizio Civile)

  • Dec 2015 - Sep 2016

  Servizio Civile Italiano - Focsiv (sending organization) / Caritas Cusco (receiving organization) - To implement environmental education project in a school, in a rural community in the Cusco department (Corma); - To plan and to manage the action plan of the project; - To share knowledge about the project with local institutions; - To report about the project (narrative) to the Head Coordinator; - To organize the events of the project. Servizio Civile Italiano - Focsiv (sending organization) / Caritas Cusco (receiving organization) - To implement environmental education project in a school, in a rural community in the Cusco department (Corma); - To plan and to manage the action plan of the project; - To share knowledge about the project with local institutions; - To report about the project (narrative) to the Head Coordinator; - To organize the events of the project.



ENGIM ONG

• Italy
• Civic and Social Organizations
• 1 - 100 Employee

• Educator

  • Mar 2015 - May 2015

  Internship "Progetto JAM" - Engim Piemonte / IBO Italia - To provide educational support and non-formal education activities to children of the Roma Community in Panciu; - To participate in visits and monitoring of specific cases within the Roma community, together with the social worker; - To contribute to the development of a project proposal in the field of education and training, within the framework of Erasmus plus KA 1 (which was approved). Internship "Progetto JAM" - Engim Piemonte / IBO Italia - To provide educational support and non-formal education activities to children of the Roma Community in Panciu; - To participate in visits and monitoring of specific cases within the Roma community, together with the social worker; - To contribute to the development of a project proposal in the field of education and training, within the framework of Erasmus plus KA 1 (which was approved).



M.A.I.S. ong

• International Affairs
• 1 - 100 Employee

• Assistant Event Planner

  • Nov 2013 - Mar 2014

  Curricular Internship - To run a crowdfunding campaign for a documentary film festival named Flores, which took place in March 2014; - To organize events for the International Day for the Elimination of Violence against Women in Turin. Curricular Internship - To run a crowdfunding campaign for a documentary film festival named Flores, which took place in March 2014; - To organize events for the International Day for the Elimination of Violence against Women in Turin.