Experience

Digme Fitness
• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee
• Spin Instructor

  • May 2021 - Present


Kering Eyewear

• Italy
• Retail Apparel and Fashion
• 700 & Above Employee

• Area Sales Manager

  • Sep 2018 - Jun 2021

  Representing Gucci | Bottega Veneta | Mont Blanc

• Area Sales Manager

  • Nov 2016 - Jun 2021

  Representing Saint Laurent | Stella McCartney | Alexander McQueen



Luxottica

• Italy
• Luxury Goods & Jewelry
• 700 & Above Employee

• Luxury Brand Account Manager ~ Chanel

  • Mar 2013 - May 2016

  Responsible for account managing existing customers and developing new business with potential Independant practices who seek a more premium brand for their clientele. Role involves showcasing new Collections, training and merchandising and instore incentives and events. Responsible for growth in Chanel within independent opticians and Key Accounts. Previously responsible for men's designer brand POLO and both male and female luxury brand Dolce & Gabbana Eyewear, Jewellery Brand Tiffany & Co and Luxury brand Giorgio Armani. Luxottica Group is a leader in premium fashion, luxury and sports eyewear with 6,500 optical and sun retail stores in North America, Asia-Pacific and Europe and a strong and well balanced house brand portfolio including: Ray Ban, Persol, Oliver Peoples, Oakley, Revo, Vogue and many more. Licensed Brands include: Prada, Chanel, Bvlgari,Versace, Ralph Lauren and many more. Luxottica Group has net sales of euro €5.8 billion, over 60,000 employees and a solid global presence.



Coca Cola Enterprises Ltd

• Sales Representative

  • Aug 2007 - Mar 2013

  Responsible for winning, developing and maintaining profitable new business within: leisure, workplace and education outlets. Licensed Restaurants and Independant outlets such as neighbourhood accounts, cafe's and fast food. Required to deliver set objectives, this may include cold equipment placement, ensure new equipment placed is both cost effective and viable within outlets and achieve profit and volume. Monitor, review & present volume performance at outlet level to secure incremental volume in line with distribution & availability. Develop knowledge base to create selling opportunities. Rapport building, negotiation and use of all communication tools.



Hotelscene

• United Kingdom
• Retail Office Equipment

• Customer Sales Advisor

  • Jun 2006 - Aug 2007

  One of the fastest-growing hotel and conference booking agencies in the UK. Responsible for confirming worldwide hotel booking requests on behalf of major corporate clients. A multi-skilled position as part of a team of 12. Working mainly over the phone and using a computer system in a high pressured environment often to strict deadlines, whilst maintaining customer satisfaction as efficiently and effectively as possible One of the fastest-growing hotel and conference booking agencies in the UK. Responsible for confirming worldwide hotel booking requests on behalf of major corporate clients. A multi-skilled position as part of a team of 12. Working mainly over the phone and using a computer system in a high pressured environment often to strict deadlines, whilst maintaining customer satisfaction as efficiently and effectively as possible



Thomas Cook

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Sales Consultant

  • Jun 2005 - Aug 2006

  Responsible for selling packaged holidays, turning enquiries into bookings, and up-selling added extras such as car hire, BCP, travel insurance. Provided customers with the highest level of service, while offering an experience that is superior to the competition. Handle day to day problem solving and issue resolution by utilising own experience and making recommendations to provide solutions to customer requirements. Responsible for selling packaged holidays, turning enquiries into bookings, and up-selling added extras such as car hire, BCP, travel insurance. Provided customers with the highest level of service, while offering an experience that is superior to the competition. Handle day to day problem solving and issue resolution by utilising own experience and making recommendations to provide solutions to customer requirements.



The Times

• United States
• Advertising Services
• 1 - 100 Employee

• Telesales Operator

  • Aug 2005 - Jun 2006

  Responsible for increasing sales of the Times newspaper by contacting potential clients and offering them reduced rates while setting up new business leads and sales. To identify sales opportunities and effectively present key features and benefits to secure new business. To ensure that daily targets and standards are achieved Responsible for increasing sales of the Times newspaper by contacting potential clients and offering them reduced rates while setting up new business leads and sales. To identify sales opportunities and effectively present key features and benefits to secure new business. To ensure that daily targets and standards are achieved



Vodafone

• United Kingdom
• Telecommunications
• 700 & Above Employee

• Customer Service Supervisor

  • Nov 2003 - Jun 2005

  Responsible for taking inbound calls for customers who are existing pay monthly Vodafone customers, who need general help, advice and support with their phone. Resolved complaints and answered questions of customers regarding services and procedures. Coaching, mentoring, and helping others to improve their knowledge or skills. Responsible for taking inbound calls for customers who are existing pay monthly Vodafone customers, who need general help, advice and support with their phone. Resolved complaints and answered questions of customers regarding services and procedures. Coaching, mentoring, and helping others to improve their knowledge or skills.